NetSuite Administrator

Luxor Workspaces has been supporting people in classrooms, offices, healthcare environments, industrial facilities, and commercial spaces for nearly 80 years. As an American company committed to making workspaces work better, we design dependable, inventive workspace solutions that help people perform at their best.

Pay Range: $90,000 - $115,000

Job Summary

The NetSuite Administrator owns the organization's NetSuite environment, Boomi deployment, and serves as the internal functional lead for Electronic Data Interchange (EDI) operations in partnership with the organization's EDI managed service provider. This role reports directly to the Sr. IT Manager and is responsible for the reliability of NetSuite, Boomi integrations, and EDI trading partner connections supporting order-to-cash, procure-to-pay, and record-to-report processes for Luxor and its parent company.

Essential Duties and Responsibilities:

• Own NetSuite administration, including user access, roles/permissions, and system configuration
• Support NetSuite OneWorld administration, including subsidiary-level configuration, intercompany transactions, and multi-currency considerations
• Manage third-party integrations connected to NetSuite, including the sales tax engine, credit card payment gateway, transportation management system (TMS), and warehouse management system (WMS)
• Maintain and troubleshoot NetSuite customizations, including SuiteFlow, custom records, and SuiteScript (troubleshooting only; SuiteScript development not required)
• Perform sandbox testing and validate NetSuite release upgrades against existing customizations and integrations prior to production deployment
• Perform routine data maintenance, including mass updates and CSV imports, and provide first-line troubleshooting and support for internal NetSuite users
• Build, maintain, and troubleshoot saved searches, SuiteAnalytics datasets, workbooks, and dashboards to support operational and financial reporting
• Own administration of the organization's iPaaS environment, including processes, subprocesses, and workflow steps (Boomi, Celigo, or similar)
• Monitor performance, logs, and troubleshoot processes and subprocesses connecting NetSuite to other business systems supporting order-to-cash, procure-to-pay, and other operational functions
• Lead incident response for integration-related failures, coordinating with external vendors and partners as needed
• Serve as the functional lead for EDI operations, working alongside the organization's EDI managed service provider
• Act as the primary internal point of contact for EDI-related customer needs, coordinating with sales and customer care to assess and prioritize requested changes
• Proactively monitor EDI transaction sets and trading partner requirements to maintain connectivity ahead of disruption
• Maintain documentation of integration designs, configurations, data mappings, trading partner specifications, and operational processes
• Operate within the organization's change management process

Job Requirements

Education and Experience Required:

• Bachelor’s degree in computer science, information technology, or equivalent business experience
• 4+ years of hands-on NetSuite administration experience, including experience administering an iPaaS platform (Boomi, Celigo, or similar)
• Strong understanding of electronic data interchange (EDI) and X12 ANSI-standard transaction sets including supporting trading partners, VANs, FTP, and related EDI protocols
• Demonstrated experience building and maintaining reports and dashboards within NetSuite, such as saved searches, SuiteAnalytics datasets, and workbooks
• Demonstrated ability to work independently in a fast-paced environment and learn new systems quickly

Other Duties and Responsibilities:

• Participates in special projects and initiatives as assigned by the Sr. IT Manager
• Performs other duties as assigned

Specific Knowledge, Licenses, and Certifications Required:

• None

Supervisory Responsibilities:

• None

Training Requirements:

• None

Physical Demands:

• None

Work Environment:

• This role may be performed onsite, hybrid, or fully remote, depending on candidate location and demonstrated ability to work independently in a distributed or remote setting; occasional onsite collaboration may be requested.

This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employee(s) will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments.

To perform this job successfully, the incumbent(s) will possess the skills, aptitudes, and abilities to perform each duty proficiently. The requirements listed in this document are the essential levels of knowledge, skills, or abilities.

We are an equal opportunity employer and comply with all applicable federal, state, and local fair employment practices laws. We strictly prohibit and do not tolerate discrimination against employees, applicants, or any other covered persons because of race, color, sex, pregnancy status, age, national origin or ancestry, ethnicity, religion, creed, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, training, promotion, discipline, compensation, benefits, and termination of employment.

We comply with the Americans with Disabilities Act (ADA), as amended by the ADA Amendments Act, and all applicable state or local law.