Navigator RN
Boost your chances before you apply.
CHI Health Mercy Council Bluffs
Omaha, NE, US
Summary
The Navigator RN provides expert nursing guidance and support to patients, acting as a central point of contact for their healthcare journey. Responsibilities include assessing patient needs, educating on treatment options, coordinating care across providers, and addressing barriers to care.
Job Description
Where You’ll Work
CHI Health Immanuel, located in North Omaha just off of I-680 on 72nd Street, offers a full-service hospital, cancer center, rehabilitation center, specialty spine hospital and more. For well over a century, our commitment to serve our community inspires our staff to provide the highest quality of care to all who we have the privilege to serve.
Job Summary and Responsibilities
As a Navigator RN, you will provide expert nursing guidance and support to patients as they navigate complex healthcare journeys.Every day you will assess patient needs, educate on treatment options, coordinate care across multiple providers, and facilitate access to resources, acting as a central point of contact.To be successful, you will demonstrate strong clinical knowledge, exceptional communication and problem-solving skills, and a compassionate, patient-centered approach to ensure seamless and informed care.
- Educate patients about their diseases, treatment, and side effects of treatment and how to manage them.
- Provide clinical resources – where to seek a second opinion, treatment or testing that may not be available locally, and how to access reliable sources of information.
- Assess patients for psychosocial distress and referral to a medical social worker or counselor if more intensive support is needed.
- Answer questions as appropriate and serve as a liaison to the physician for additional questions and concerns.
- Address tangible barriers to care such as finances, housing, transportation, childcare, prescription costs, and much more. They refer patients to the appropriate contact, such as a social worker.
- Ensure any health information provided is accessible: this may include securing documents printed in the patient’s own language or arranging for a certified medical interpretation, either in-person or by phone/video conference.
Job Requirements
Required
- 3 years clinical nursing experience and
- Registered Nurse: NE, upon hire and
- Basic Life Support - CPR, upon hire
Preferred
- Bachelors Of Nursing BSN, upon hire and
- If working in Oncology, preference for oncology certified nurse (OCN), upon hire
