MSP Procurement and SaaS Licensing Specialist
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Red Cup IT, Inc.
Los Angeles, CA, US
Summary
The specialist manages the end-to-end lifecycle of technology assets, including vendor sourcing, contract negotiation, and SaaS license optimization. They are responsible for conducting internal audits, automating onboarding workflows, and ensuring cross-functional alignment between Finance, IT, and Operations.
Job Description
We are looking for an MSP Procurement & SaaS Licensing Specialist who is responsible for the end-to-end lifecycle of technology assets. This includes sourcing vendors, negotiating master service agreements (MSAs), and managing the ongoing "true-up" and "true-down" of SaaS licenses for both the MSP and its clients.
Key Responsibilities
- SaaS Spend Management: Monitor license utilization across the organization to identify "shelfware" (unused software). You will be the gatekeeper against redundant subscriptions.
- Vendor Relations & Negotiation: Act as the primary point of contact for vendors (e.g., Microsoft, AWS, Cisco). Negotiate volume discounts, tiered pricing, and favorable Service Level Agreements (SLAs).
- Compliance & Audit: Conduct regular internal audits to ensure all software usage matches the legal license entitlement, avoiding heavy "true-up" penalties.
- Lifecycle Automation: Use SaaS Management Platforms (SMPs) to automate onboarding/offboarding workflows, ensuring licenses are reclaimed immediately when an employee leaves.
- Cross-Functional Collaboration: Bridge the gap between Finance (budgeting), IT/Security (vetting tools for compliance), and Operations (ensuring the right tools are available).
Required Skills & Qualifications
Hard Skills
- SaaS Management Tools: Proficiency in platforms like BetterCloud, Torii, or Zylo.
- Financial Literacy: Ability to calculate Total Cost of Ownership (TCO) and perform cost-benefit analyses.
- Contractual Knowledge: Deep understanding of EULAs (End User License Agreements), data privacy clauses (GDPR/CCPA), and renewal terms.
- Data Analytics: Advanced Excel or BI tool skills to visualize spending trends and forecast future license needs.
Soft Skills
- Negotiation: The ability to push back on vendors and secure better margins for the MSP.
- Detail Orientation: Tracking expiration dates for hundreds of diverse licenses simultaneously.
- Strategic Foresight: Predicting how a shift in technology (like AI integration) will change license costs in 12–24 months.
Red Cup IT is an enterprise-grade IT firm that provides MSP, MSSP, and Project Delivery solutions. We have been in business for over fifteen years and support clients across the United States. Our hallmark is the delivery of skillsets in more than 100 IT solutions and SaaS applications. Red Cup IT’s technical staff constantly cross-train across their specializations.
Our company culture is unusual for firms of our nature. We strongly believe in IT skill transfer and knowledge sharing. Our customers’ business and IT leaders appreciate that we take care of the technical details so that they can focus on their strategic and business missions. Our end users appreciate the white glove support we provide. We focus on vendor relationship development and know how to get the most out of our partnerships on behalf of our clients.
Founded
2009
Company size
11-50 employees
Industry
Computer and Network Security
Org type
Privately Held
Headquarters
Los Angeles, California
Red Cup IT is an enterprise-grade IT firm that provides MSP, MSSP, and Project Delivery solutions. We have been in business for over fifteen years and support clients across the United States. Our hallmark is the delivery of skillsets in more than 100 IT solutions and SaaS applications. Red Cup IT’s technical staff constantly cross-train across their specializations.
Our company culture is unusual for firms of our nature. We strongly believe in IT skill transfer and knowledge sharing. Our customers’ business and IT leaders appreciate that we take care of the technical details so that they can focus on their strategic and business missions. Our end users appreciate the white glove support we provide. We focus on vendor relationship development and know how to get the most out of our partnerships on behalf of our clients.
Founded
2009
Company size
11-50 employees
Industry
Computer and Network Security
Org type
Privately Held
Headquarters
Los Angeles, California
