Mountain Room Crew Member
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Mount Southington
Southington, CT, US
Summary
The Mountain Room Crew Member is responsible for providing exceptional dining experiences by serving food, managing guest orders, and maintaining a clean and organized dining environment. They must also assist the kitchen team during busy periods and ensure all safety and cleanliness standards are met.
Job Description
Job DetailsJob Location: Plantsville, CT 06489Position Type: SeasonalJob Shift: Primarily IndoorsJob Category: Food ServicePosition Summary
The Mountain Room Crew Member serves as a server, runner, and busser throughout their shift. The Mountain Room Crew is vital to ensuring an exceptional dining experience for our guests by maintaining cleanliness, delivering food, and providing excellent customer service.
Key Responsibilities
Greet guests promptly and with a friendly attitude
Take food and beverage orders, provide menu recommendations, and ensure order accuracy
Serve food and beverages efficiently and in a timely manner
Communicate any special requests or dietary restrictions to kitchen and servers
Assist kitchen during busy periods with basic prep and organization
Monitor and attend to guest needs during their dining experience
Handle payments and close out checks accurately
Maintain a clean and organized dining area and workspace
Clear and reset tables quickly between guests
Ensure tables, chairs, and floors are clean and presentable
Ensure walkways are clear from tripping hazards, politely informing guests of designated bag areas
Remove trash and food waste from dining area
Restock stations with necessary supplies including utensils, napkins, and glassware
Complete required training as assigned by mountain leadership
Accurately record all hours worked, ensure time entries are complete, and promptly resolve any discrepancies prior to the end of each pay period
Other duties as assigned by mountain leadership
Qualifications, Environment, & Compensation
Qualifications
Strong communication and teamwork skills
Ability to work in a fast-paced environment and handle multiple tasks at once
Positive attitude and passion for hospitality
Previous restaurant experience is a plus, but not required
Flexible schedule including weekends, nights, and holidays
Must be eligible to work in the United States
Successful completion of background check
Work Environment & Physical Requirements
Ability to stand for extended periods of time and perform repetitive physical tasks
Ability to lift up to 25 lbs
Compensation & Benefits
Compensation: $17.50/hour
Benefits: Complimentary ski/ride access for the duration of employment and employee discounts on food and beverages at participating locations (subject to mountain policy)
