Mortgage Sales Intern

Mortgage Sales InternThe Consumers Credit Union team is looking to hire a passionate Mortgage Sales Intern to join our team at our corporate office in Kalamazoo. This position offers valuable hands-on experience in the mortgage industry while supporting our underwriting department with essential tasks and processes. Our ideal candidate has a great attitude, is genuine and passionate. You are purposeful and like to be the solution, but more importantly, you are a servant leader. What you will do:

• Act as a junior Loan Officer Assistant (LOA) or reliever during high-volume periods.
• Prepare pre-approval documentation for potential borrowers.
• Submit completed files to underwriting.
• Follow up on homeowner’s insurance (HOI) requirements.
• Conduct BSA property lookups and verification.
• Estimate property taxes for loan applications.
• Review and file documents from FastApp/unassigned queues.
• Pull and organize bank and mortgage statements.
• Support loan officers experiencing higher than normal volume to prevent production lulls.
• Assist with administrative tasks to help maintain workflow efficiency.
• Learn the mortgage application process from start to finish.
• Shadow experienced mortgage professionals.

What you'll bring to the table:

• College junior or equivalent.
• Excellent written and verbal communication skills.
• Interest in learning about mortgage operations and processes.
• Ability to maintain confidentiality when handling sensitive information.
• Technology Proficiency - Knowledge of current technology, with the ability to easily navigate multiple software applications. Also, the desire to learn and use new technology.
• Detail-Oriented Efficiency – Fast-paced work ethic while maintaining strong attention to detail and organization.
• People-Focused – Natural ability to connect with others and thrive in collaborative environments.

What you will gain:

• Hands-on experience through a meaningful summer project and present your work to organizational leadership at the conclusion of the internship.
• Networking opportunities with professionals and other interns
• Job shadowing experience outside of your department
• College credit eligibility
• Hands-on industry training
• Mentorship from experienced team members
• Volunteering Opportunities

What you didn't know about the team: At Consumers, you're joining a team that works closely together and counts on one another. You'll find the people here enjoy an unusual high level of camaraderie. We are committed to Equal Employment Opportunity.We are a proud Veteran & Military Friendly Employer.