Mortgage Operations Intern

Mortgage Operations InternThe Consumers Credit Union team is looking to hire a passionate Mortgage Operations Intern to join our team at our corporate office in Kalamazoo. This position offers valuable hands-on experience in the mortgage industry while supporting our operations department with essential tasks and processes. Our ideal candidate has a great attitude, is genuine and passionate. You are purposeful and like to be the solution, but more importantly, you are a servant leader. What you will do:

• Support the Set Up, Processing and Closing teams with daily operational tasks
• Assist with Verification of Employment (VOE) and Verbal Verification of Employment (VVOE) processes.
• Help manage Homeowner’s Insurance (HOI) documentation.
• Perform eFolder cleanup and organization.
• Process payoff requests and documentation.
• Assist with document management including scanning, shredding, and copying.
• Support the team with title order processing.
• Work with internal systems such as LARA and BS&A.
• Review Desktop Underwriting (DU) findings.

What you'll bring to the table:

• College junior or equivalent.
• Excellent written and verbal communication skills.
• Interest in learning about mortgage operations and processes.
• Ability to maintain confidentiality when handling sensitive information.
• Technology Proficiency - Knowledge of current technology, with the ability to easily navigate multiple software applications. Also, the desire to learn and use new technology.
• Detail-Oriented Efficiency – Fast-paced work ethic while maintaining strong attention to detail and organization.
• People-Focused – Natural ability to connect with others and thrive in collaborative environments.

What you will gain:

• Hands-on experience through a meaningful summer project and present your work to organizational leadership at the conclusion of the internship.
• Networking opportunities with professionals and other interns
• Job shadowing experience outside of your department
• College credit eligibility
• Hands-on industry training
• Mentorship from experienced team members
• Volunteering Opportunities

What you didn't know about the team: At Consumers, you're joining a team that works closely together and counts on one another. You'll find the people here enjoy an unusual high level of camaraderie. We are committed to Equal Employment Opportunity.We are a proud Veteran & Military Friendly Employer.