Mobile Food Services Coordinator

POSITION SUMMARY

We are seeking a dedicated and experienced individual to oversee our Mobile Food Services program, including the operation of our Mobile Food Pantry and Mobile Kitchen Unit. This position is responsible for coordinating daily mobile food operations, ensuring compliance with all applicable federal, state, and county regulations, and providing quality food services to the communities we serve.

The ideal candidate is an organized, motivated, hands-on professional with strong culinary and customer service skills who thrives in a fast-paced environment. This role requires experience with menu planning, food preparation, inventory management, logistics coordination, and operating mobile food service units. A commitment to food safety, community engagement, and exceptional service is essential. Bilingual in Spanish is preferred.

 ESSENTIAL DUTIES AND RESPONSIBILITIES

1. Oversee the daily operations of the Mobile Food Pantry and Mobile Kitchen Unit.
2. Safely operate and maintain the Mobile Food Services vehicle(s).
3. Prepare, cook, and serve food while maintaining high standards of quality and presentation.
4. Develop menus that meet organizational goals, budget requirements, and nutritional standards.
5. Ensure compliance with all federal, state, county, and local health, food safety, and sanitation regulations.
6. Maintain all required permits, licenses, inspections, and operational records.
7. Coordinate food purchasing, inventory management, and supply ordering.
8. Monitor food costs and minimize waste through proper inventory control.
9. Plan and coordinate mobile service schedules, routes, and event logistics.
10. Load, transport, and distribute food, equipment, and supplies for mobile operations.
11. Recruit, train, supervise, and support volunteers and staff assigned to Mobile Food Services.
12. Provide excellent customer service while interacting respectfully with community members, partners, and volunteers.
13. Maintain accurate records of meals served, pantry distributions, inventory, and program activities.
14. Inspect and perform routine maintenance checks on vehicles and equipment and coordinate repairs as needed.
15. Assist with special events, community outreach, and emergency food distribution efforts.
16. Perform other duties as assigned.

KNOWLEDGE OF

1. Safety principles and practices.
2. Proven experience in professional cooking, with a strong culinary background.
3. Effective customer service techniques.
4. Inventory control techniques.
5. Warehouse operations procedures and practices.

ABILITY TO

1. Model a client-centered, compassionate, non-judgmental approach.
2. Interact courteously and tactfully with clients of diverse socio-economic backgrounds, volunteers, and coworkers.
3. Drive and operate twenty-six feet (26’) bobtail truck in a safe manner.
4. Respond immediately and constructively to sensitive situations in a calm, positive manner.
5. Take initiative, assume responsibility, and detail-oriented with strong organization skills.
6. Effective oral, written, computer, and group presentation communication skills.
7. Operate a manual pallet jack.
8. Maintain a valid driver’s license and be eligible for coverage under the company’s auto insurance policy with an excellent driving record.
9. Work in a fast-paced environment with time sensitive deadlines and minimal direction while maintaining performance.
10. Perform basic mathematical computations. 
11. Always represent CAPSBC Food Bank with professionalism when interacting with external and internal stakeholders.
12. Effectively communicate and interact with personnel at all organizational levels.
13. Read, write, and speak English at a level appropriate for the position.
14. Work flexible hours and shifts as needed including occasional weekends and evenings.
15. Follow oral and written direction.
16. Valid food handling certification and up-to-date knowledge of San Bernardino County health codes.
17. Operate Agency/personal vehicle for official business purposes in a safe manner.

MINIMUM EDUCATION AND EXPERIENCE

1. Associate degree in business, sociology, social science, social work, education, or related field; bachelor’s degree preferred.
2. Possess a California driver’s license and a clear driving record.
3. ServSafe Certification or ability to complete this certification contingent upon employment.
4. Minimum of six (6) months administrative experience
5. Minimum of six (6) months nonprofit, social service, and/or logistics experience
6. Bilingual Spanish highly preferred.
7. Customer service oriented.
8. Basic understanding of service delivery and logistics. 
9. Excellent oral and written communication skills, highly organized, and strong attention to detail.
10. Effective professional acumen.
11. Ability to develop strategic relationships with stakeholders.

PHYSICAL AND ENVIRONMENTAL REQUIREMENTS

1. Position requires intermittent sitting, standing, walking, twisting, and bending. 
2. Simple grasping and hand manipulation, as well as, reaching above and below shoulder level.
3. Must be able to lift heavy objects weighing up to fifty (50) pounds. 
4. Requires working indoors in temperature-controlled environment with occasional exposure to outside weather conditions and some exposure to copies and printer chemicals and/or fumes. 
5. The noise level in the work environment is typically low to moderate.

LICENSE, PERSONAL VEHICLE AND EMPLOYER PULL NOTICE PROGRAM 

CAPSBC participates in the California Department of Motor Vehicle Employer Pull Notice (EPN) Program. Employees must maintain a valid and current California Driver License, be insurable, and have/maintain a safe driving record throughout employment. In addition, employees with a vehicle registered in their name must maintain state mandated personal automobile insurance coverage throughout the course of employment. Employees receive reimbursement per mile for use of his/her personal vehicle for business purposes (excluding driving from home and to work) based on the approved IRS mileage rate. 

Equal Employment Opportunity (EEO) and Americans with Disabilities Act (ADA) 

Community Action Partnership of San Bernardino County is an Equal Employment Opportunity (EEO) and American with Disabilities Act (ADA) employer. 

This position description is only a listing of the essential responsibilities and not meant to be an exhaustive list of every duty and responsibility. This job description is meant to communicate expectations for minimal and satisfactory job performance and not intended to be an employment contract of any kind or type.