Mobile Crisis Responder (Pool/PRN)

We’re not just behavioral health people—we’re crisis people.
 
Connections Health Solutions is a leading provider of immediate-access behavioral health crisis care. Our team combines medical and recovery-oriented treatment to stabilize individuals in crisis and connect them to community-based resources for ongoing recovery.  
 
Founded by emergency room psychiatrists Dr. Chris Carson and Dr. Robert Williamson, our model is physician-led and data-driven, drawing upon more than 15 years of crisis care expertise. Recognized by SAMHSA and the National Council for Mental Wellbeing as a national best practice, we’ve delivered invaluable treatment to hundreds of thousands of individuals facing crises. Our commitment remains consistent, to improve access, inspire hope, and provide the right support.  
 
Our values shape our decisions, define our culture, and foster continuous learning and growth.  
 
We accept people as they are, creating safe spaces where they feel valued and respected. We inspire hope by walking with people side-by-side, showing them grace and compassion. We act with intention, holding ourselves and each other accountable, and doing the right thing. We work as one team, trusting and supporting each other. We embrace change and innovation, striving to find better ways to fulfill our mission. 
 
We are on a mission to change the face of behavioral health. Help us save lives and make a difference. 

Earn More with Shift Differentials

Maximize your earnings with additional hourly pay:

• +$2/hr -> Monday-Thursday Nights
• +$3/hr -> Friday-Sunday Nights
• +$2/hr -> Saturday-Sunday Days

What You'll Do:

The Mobile Crisis Responder works as a member of a community based mobile crisis response team providing mental health assessment to a wide variety of individuals who are experiencing a mental health crisis in a variety of settings, as well as ensuring follow up care. The candidate is required to work in tandem with a Mobile Crisis Therapist, and very closely with local law enforcement in the prevention of detention by law enforcement, inappropriate use of emergency services, and psychiatric hospitalization. The candidate is required to collaborate with community agencies for supportive care.

Mobile Crisis Responders will provide crisis stabilization services to a variety of individuals in a variety of settings. Knowledge and ability to assess availability of and make appropriate referral to community resources, to interact in a professional manner with a number of professional and consumer groups, often in stressful circumstances, and to prioritize and to respond appropriately to simultaneous demands is essential.

• Assess mental status, risk, and clinical needs of person in distress using independent determinations that could have significant ramifications and excellent verbal and written communication skills
• Provides assistance to and collaborates with law enforcement on mental health related calls through the gathering of relevant collateral information, providing of resources to individuals and families, and coordination with community providers
• Provides a variety of crisis intervention and prevention services in community settings, including jails, hospitals, and private settings. Services will include crisis counseling and case management, consultation, transportation, and documentation of all services provided
• Maintains current knowledge of community resources for individuals and families
• Provides follow-up and coordination of care for individuals in distress
• May provide testify in court in civil commitment cases
• Performs all other duties as assigned

What You'll Bring:

• Certified as a Certified Recovery Specialist with the Pennsylvania Certification Board and maintains registration throughout employment
• High School diploma or equivalent 
• 0-2 years of experience
• Must possess a valid driver’s license and be insurable under company policy
• Must have valid certification or complete training of the following: 
  • First Aid and CPR
  • De-escalation Training
• The Company has a mandatory vaccination policy. All successful applicants must be fully vaccinated, including showing proper documentation, or otherwise be exempt pursuant to the Company’s exemption process prior to their start date as a condition of employment
• Must be able to pass the following background checks
  • Child Abuse Clearance
  • FBI Criminal Background Check
  • Pennsylvania State Police Criminal Record Check

It would be great if you had:

• Additional Certification as a Certified Peer Specialist with the Pennsylvania Certification Board
• Experience with mental health crises
• Experience working in behavioral health

What We Offer:

Full-time only:

• Employees (and their families) are offered comprehensive health insurance, including Medical, Dental, Vision, Accident, Critical Illness, and Hospital Indemnity
• CHS pays for Basic Life, AD&D, Short and Long-Term Disability
• Voluntary Life insurance option for employees and their families
• Health Savings Accounts (with $1,000 to $2,000 employer contribution depending on plan)
• Flexible Spending Accounts (health care and dependent care)
• 401k company match after 6 months (50% of deferrals up to 6% of compensation)
• Generous PTO starting at 160 hours accrued annually and 12 recognized company holidays
• Company‑paid parental leave available to eligible employees

All employees (Pool, Part-time and Full-time):

• Employee Assistance Program to help with confidential emotional support, work life solutions, financial solutions, legal assistance, or online support
• After 90 days, you are auto enrolled in the 401k Plan 

Connections Health Solutions is proud to be a Second Chance Employer.

EEO Statement

Connections Health Solutions is an equal opportunity employer. We do not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other characteristic protected by law. We are committed to creating an inclusive and welcoming environment for all employees and applicants.