Merchandise Associate - Georgia Tech Game Day Staff
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ASM Global
Atlanta, GA, US
Summary
The Merchandise Associate is responsible for delivering legendary customer service and managing sales transactions at Georgia Tech game day events. They must also ensure their assigned location is clean, organized, and fully stocked with merchandise.
Job Description
LEGENDS
Founded in 2008, Legends is a premium experiences company with more than 1,500 full-time and 30,000 seasonal team members globally. Legends has six divisions operating worldwide - Global Planning, Global Sales, Hospitality, Global Partnerships, Global Merchandise, and Global Technology Solutions - offering clients and partners a 360-degree service solution platform to elevate their brand and execute their vision. Currently, Legends works with marquee clients across business verticals including professional sports; collegiate; attractions; entertainment; and conventions and leisure. We are the industry leaders in designing, planning and realizing exceptional experiences in sports and entertainment.
LEGENDS GLOBAL MERCHANDISE
Recognized leaders in retail and merchandising worldwide, Legends Global Merchandise provides a fully customized, customer-centric, omnichannel shopping experience for fans. Our vertical service solution allows us to provide the latest trends, styles, designs, and brand collaborations across different categories. For in-venue, e-commerce and pop-up operations, Legends sets the standard when it comes to a unique shopping experience. We pride ourselves in creating a customized portfolio of inventory based on each property, and operating as a true extension of each client’s brand. Different guests want different things, and we are here to build and provide a tailored retail experience.
Merchandise Associate - Georgia Tech Game Day Staff
The Merchandise Associate will report directly to the supervisor on duty while working closely with the other sales associates & management to deliver legendary customer service surrounding Georgia Tech Game Day events. In addition, it will be necessary to be very knowledgeable about the stadium and services in order to assist any and all guests.
ESSENTIAL FUNCTIONS
- Customer Service – Provide fun and professional environment for teammates and fans
- Proactively greet guests and assist all customers
- Uphold Legends standards and policies
- Sales – Accurately ring in sales and handle cash amounts in a timely manner on the Point of Sale terminal
- Ensure that you are educated on the products and services sold throughout the Stadium
- Assist as directed by your supervisor to ensure that your assigned location is neat, organized, clean and fully stocked for all events and set up prior to event
- Assist with stocking of merchandise
- Perform other duties as assigned by supervision
QUALIFICATIONS
- All applicants must be at least 18 years of age
- High school diploma or equivalent. College degree preferred
- Energetic, self-motivated, warm, and friendly personality
- Must be collaborative and a team player
- Willingness and drive to exceed guest expectations
- Maintain regular and consistent attendance and punctuality, with or without reasonable accommodation
- Basic math skills; ability to accurately count change and balance bank
- Must be able to work in a fast paced and continuously changing environment
- Able to bend and squat and walk/stand for extended periods of time
- Ability to transport up to 30 lbs on a continuous basis
- Ability to work independently or in a team during set up and to get tasks done quickly
- Ability to communicate effectively with supervisor and guests
- Must be flexible to work events at Georgia Tech athletic venues including late nights, weekends, and holidays
- Practice safe work habits, follow all safety policies and procedures and regulations, complete company-wide safety training and additional job specific safety training
Legends is an Equal Opportunity employer seeking diverse, qualified candidates to join our team. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, disability, or genetic information.
ASM Global is the world’s leading venue management company and producer of live event experiences. Acquired by Legends in 2024, with over 400 premier venues worldwide, ASM Global operates and invests in the world's most important stadiums, arenas, convention centers, and theaters, including entertainment districts and mixed-use developments.
We produce over 20,000 live events annually, welcoming more than 164 million guests each year. As the global leader in content programming and revenue optimization, our best-in-class management leverages the latest data-driven marketing strategies to deliver maximum value and profitability for venue owners.
Beyond the walls of our venues, ASM Global is actively working to invest in people, strengthen our communities, and protect the environment. Our corporate social responsibility platform, ASM Global Acts, embodies a refreshing, modern commitment to social equity and global sustainability. A robust and growing DE&I initiative, commitment to local purchasing, and prioritizing green innovations (with an industry-leading 50+ certified green venues) are just a couple of examples of ASM Global’s impactful, environmentally friendly outlook.
As the global industry leader, we understand the importance of setting an exceptional example while having a great time doing it.
Founded
2019
Company size
10,001+ employees
Industry
Entertainment
Org type
Privately Held
Headquarters
Los Angeles, California
ASM Global is the world’s leading venue management company and producer of live event experiences. Acquired by Legends in 2024, with over 400 premier venues worldwide, ASM Global operates and invests in the world's most important stadiums, arenas, convention centers, and theaters, including entertainment districts and mixed-use developments.
We produce over 20,000 live events annually, welcoming more than 164 million guests each year. As the global leader in content programming and revenue optimization, our best-in-class management leverages the latest data-driven marketing strategies to deliver maximum value and profitability for venue owners.
Beyond the walls of our venues, ASM Global is actively working to invest in people, strengthen our communities, and protect the environment. Our corporate social responsibility platform, ASM Global Acts, embodies a refreshing, modern commitment to social equity and global sustainability. A robust and growing DE&I initiative, commitment to local purchasing, and prioritizing green innovations (with an industry-leading 50+ certified green venues) are just a couple of examples of ASM Global’s impactful, environmentally friendly outlook.
As the global industry leader, we understand the importance of setting an exceptional example while having a great time doing it.
Founded
2019
Company size
10,001+ employees
Industry
Entertainment
Org type
Privately Held
Headquarters
Los Angeles, California