Mensho - BOH-T

Job Title: Back of House-Trainee (BOH-T Entry Level Trainee) Status: Non-Exempt/Hourly

Primary Job Function: This position is considered an entry-level trainee under the direction of the Kitchen Manager. The incumbent is provided with specific and detailed instructions on the tasks to be performed, the procedures to be followed, and the process for submitting the finished work. Work assignments are clear, routine, and selected to develop employees for career progression. The goal for this incumbent is to learn and become competent in all duty stations within a 90-day probationary period. 

General Duties:

• Complies with all company policies and procedures Genki Sushi USA, Inc. sets forth.
• Required to maintain kitchen cleanliness and organization consistently. 
• Ensures proper sanitation of the entire kitchen area according to company standards.
• Works with management to ensure the cleanliness of the restaurant’s interior and exterior premises.
• Ensures that customers are consistently satisfied with their dining experience daily.
• Demonstrates and ensures that proper customer service standards are followed.
• Professional and calm while dealing with disgruntled customers and complaints. 
• Notifies the store supervisor or manager of any customer complaint.
• Attends all pre-/post-shift briefings and scheduled meetings.
• Complies with all updates, changes, and/or new material, policies, and/or procedures set forth by management.
• Learn and become competent in all duty stations

Essential Duties:

• Performs all essential job functions as required by a BOH staff member:
  • Food Preparation
  • Cooking
  • Cleaning and maintenance
  • Inventory management
  • Equipment handling
  • Food Safety 
  • Assisting other kitchen staff
• Able to efficiently run every station in the back of the house.
• Ensures that all food is prepared correctly according to the company’s recipes, procedures, and standards.
• Properly rotates all food products using the FIFO method.
• Consistently maintains kitchen and center cleanliness, sanitation, and side work duties on time.
• Able to prepare and complete daily opening, mid, and closing duties as management assigns.
• Assist with properly storing and organizing timely deliveries of fresh and frozen items. 
• Follows safe stock levels according to company standards. 
• Communicate and report to the store supervisor or manager on all BOH operational issues and service concerns daily and/or immediately if necessary.
• Performs other assignments and duties as determined by the store supervisor or manager.

Other Duties/Functions:

• Responsible for checking and working all scheduled shifts as posted.
• Notifies the store supervisor or manager of any personnel changes.
• Attends mandatory staff meetings.
• Adheres to all State OSHA, food, and sanitation requirements. 

Job Knowledge, Skill, and Ability:

• Be organized, clean, and neat in the work environment
• Able to remember, recite, and promote menu items

Working Conditions:

• Primarily works indoors in a restaurant environment. 
• Will be exposed to abnormal temperatures as required by job duties (kitchen refrigerators, freezers, fryers).
• Exposure and use of chemicals will be required for kitchen cleaning and sanitation.

Work Hours:

• Will work between 4-6 hours per shift. Times and hours worked per week will vary based on operational needs. 
• Required to work at least 35 hours, including nights, weekends, and holidays as needed. Two of the three work availability times (day or night) must be weekend shifts. 

Requirements:

• Neat, clean, and well-groomed appearance.
• Basic knowledge of food and beverage, service standards, customer relations & etiquette. 
• Tuberculosis (TB) Clearance by the Department of Health’s Food Handler guidelines (Hawaii only).
• Read, write, and speak English fluently.
• Ability to communicate clearly, both verbally and in written form.

Physical Job Requirements:

• Constant: Standing and walking 
• Frequent: Bend, stoop, reach, and twist
• Ability to lift to 40lbs and move up to 50lbs through a crowded room continuously through the shift
• Operate and clean kitchen equipment, including but not limited to Rice washer, mandolin slicer, rice mixer, meat grinder, sushi robot, fryer, gas appliances, and plate dishwasher.
• Be able to operate, load, and unload the trash compactor.