Memphis Market Manager

ADVOC8 is looking for a MARKET MANAGER in MEMPHIS

Our team is partnering with a global tech client to engage consumers with hands on demonstrations of drone delivery services within their community. We will participate in community engagements with local retailers, food delivery service providers and local events. Offering residents the opportunity to ask questions and learn about how goods are moved from place to place through autonomous drone delivery to their homes and places of work.

Market Manager Overview:

The Market Manager (MM) is a key field position for this program. Reporting to the Project Manager (PM) you will oversee all aspects of local event execution from initial event booking through closeout. As the main contact you are responsible for staffing, event communication, point of sale logistics, event set up and closeout, post event recapping and all financials (payroll, expenses, reimbursements). You are also responsible for supporting local recruitment efforts for Part Time Promotional Staff and in market training. If special events are scheduled you will work with production to coordinate any extra logistics or event needs that are required, and act as the on site point of contact.

This position requires attention to detail and strong administrative and computer skills.

RESPONSIBILITIES

• Serve as the primary point of contact for client as well as agency partners
• Oversee all aspects of field operations for assigned markets, including staff recruitment, trainings, scheduling, logistics management, on-site management, reporting, quality assurance and communication with leadership
• Recruit, hire, train and directly oversee 8-10 part-time Promotional Specialists
• Conduct regular training of promotional staff to ensure they can operate a drone demonstration and know the FAQ speaking points about drone delivery services
• Continuously provide your team with clear performance feedback and mentorship in the field
• Review and approve all event recap forms and staff payment of each event after completion
• Communicate program results, summarize findings, and work with PM to recommend program enhancements and/or changes to optimize growth and opportunities
• Own the consistent communication of weekly schedules and recapping, as well as monthly/quarterly and annual reviews of your region for your PM
• On-Site supervision for Special Event activations which could include working with ADVOC8 production team on event/venue sourcing, vendor selection, permitting, A/V, lighting, labor staffing and vendor relations.
• Manage storage unit and POS inventory on an ongoing basis
• Conduct monthly inventory audits and complete required reporting to PM for reorder
• On-site support of all event production elements pre, during and post event
• Complete all expenses and manage corporate credit cards and Virtual VISA Cards in a compliant and timely manner
• Understand and ensure compliance with all state rules and regulations

REQUIREMENTS

• Exceptional organizational and communication skills
• Prior experience recruiting and training part time promotional staff
• Strong track record of establishing and maintaining cross-functional, working relationships (in-person and remote).
• Knowledge of your local market and community events
• Proven ability to multitask and handle multiple projects and varied workstreams
• Excellent project management skills, including planning, scheduling and vendor negotiation
• Experience training peers and subordinates, while monitoring the team’s resulting output.
• Proficiency with MS Office
• Flexibility of schedule – typical working days may involve weekends and holidays with off days during the week
• Local travel may be required on a limited basis
• 3-5 years of promotional staffing and/or event production experience

Rate: This is a contract position. The contract rate will be assigned based on the type of event staffed and executed, approved payroll will be paid monthly.

This position is based in Memphis, TN. Applicants must be based in the Memphis area, at this time we cannot sponsor relocation. 

At ADVOC8, building an inclusive team that celebrates our differences is integral to our success. We strongly encourage people from underrepresented groups to apply even if they don't meet all qualifications.

ADVOC8 is an Equal Opportunity Employer, committed to achieving a diverse workforce, and prohibits discrimination and harassment: ADVOC8 is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at ADVOC8 are based on business needs, job requirements, and individual qualifications, without regard to race, color, religion, age, national origin, ancestry, disability, neurodivergence, marital status, gender, sexual orientation, gender identity, gender expression, pregnancy, exercising the right to family care and medical leave, veteran status or any other status protected under federal, state or local law. ADVOC8 will not tolerate discrimination or harassment based on any of these characteristics.