Membership Services Representative - Central Branch YMCA
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YMCA of Greater Fort Wayne
Fort Wayne, IN, US
Summary
The Membership Services Representative acts as an ambassador for the YMCA by providing efficient and member-focused service. Responsibilities include building authentic relationships with members and maintaining high levels of satisfaction through professional communication.
Job Description
Join Our YMCA Membership Team and Help Build Stronger Communities!
The YMCA is looking for enthusiastic, customer-focused individuals to join our Membership Team! As a part of this dynamic team, you’ll be at the heart of creating welcoming, inclusive environments for individuals and families to connect, grow, and thrive.
Why you’ll love the YMCA
As a part-time staff member, you will receive a free individual membership or 50% off family membership and 50% discounted programs for you and your household.
Other perks our Y employees enjoy:
- Personal Development: You’ll have many opportunities for free training and certifications, as well as opportunities to advance and potentially find a long-term career.
- Childcare: While working, up to four hours of Childwatch is offered at membership branches during regular child watch hours. Also, enjoy 50% discount before and after school care and summer day camp options.
- Fulfillment: Experience a flexible schedule while working for a company that cares about you personally and is actively involved in our community!
Responsibilities
The Central Branch YMCA is seeking an enthusiastic and attentive part-time Membership Services Representative to join our team by becoming an ambassador of the YMCA who delivers a high standard of service that is efficient, effective, and member-focused at all times to our diverse community.
- Connect: Build effective, authentic relationships with members.
- Serve: Maintain member satisfaction and communication needs personally yet professionally.
- Deliver: Provide friendly service to members on the phone and in the facility.
Requirements
Candidates must be committed to contributing to the mission, culture, and values of the YMCA of Greater Fort Wayne, as well as
- At least 16 years old.
- If 18 or older, the individual must have at least a high school diploma, GED, or the equivalent.
- Reliable transportation to and from work.
- Demonstrates effective communication and customer service skills.
- Dependable, reliable, self-motivated, and able to handle stress well.
- Attentive to details, organized, and proficient at other clerical and computer skills.
- Ability to relate to, welcome, and communicate with diverse groups of people regardless of age, race, economic status, religion, or cultural differences.
Salary: Part-time $11.85-$12.35 hourly
Hours Available:
- Tuesday 6:00pm-9:00pm
- Wednesday 6:00pm-9:00pm
- Thursday 6:00pm-9:00pm
Location: Central Branch YMCA, 1020 S. Barr St. Fort Wayne, IN 46802
The Y has been around for over 150 years changing lives in our communities. The YMCA of Greater Fort Wayne opened its first location in 1858, since opening 11 branches in 4 different counties. We help our communites with our urban, suburban, resident camp, child care sites, and youth outreach branches with a wide range of programs for Youth Development, Healthy Living, and Social Responsibility.
Founded
1858
Company size
1,001-5,000 employees
Industry
Non-profit Organizations
Org type
Nonprofit
Headquarters
Fort Wayne, IN
The Y has been around for over 150 years changing lives in our communities. The YMCA of Greater Fort Wayne opened its first location in 1858, since opening 11 branches in 4 different counties. We help our communites with our urban, suburban, resident camp, child care sites, and youth outreach branches with a wide range of programs for Youth Development, Healthy Living, and Social Responsibility.
Founded
1858
Company size
1,001-5,000 employees
Industry
Non-profit Organizations
Org type
Nonprofit
Headquarters
Fort Wayne, IN
