Membership Services
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THE JOYCE D & ANDREW J MANDELL GREATER HARTFORD JEWISH COMMU
West Hartford, CT, US
Summary
The Membership Services Associate provides frontline customer service by assisting members with inquiries, registrations, and transactions. They are responsible for processing memberships, handling payments, and maintaining accurate records to ensure a welcoming environment.
Job Description
Job DetailsJob Location: WEST HARTFORD, CT 06117The Membership Services Associate provides frontline customer service assisting members and guests with inquiries, registrations, and transactions. This role is responsible for processing memberships, handling payments, maintaining accurate records, and ensuring a welcoming environment. The associate supports retention efforts by addressing member needs, promoting programs, and upholding center policies to enhance the overall member experience.
Qualifications
1–2 years of customer service, front desk, or administrative experience, preferably in a community center, fitness facility, or membership-based organization.
Experience handling cash, credit card transactions, and membership databases or CRM software preferred.
Strong communication and interpersonal skills, with the ability to engage with diverse populations.
Previous experience in sales, hospitality, or recreation services can be an advantage.
Serving people of all backgrounds and at every age and stage of life, the Mandell Jewish Community Center is a gathering place and resource for the Hartford region. The JCC provides recreational, cultural, educational and social programs designed to promote physical, intellectual, and spiritual well-being of its members and participants. As a center where all are welcome, our mission is rooted in a fundamental commitment to inclusivity and in universal Jewish values. We work to build community through our member participation and corporate and community partnerships.
Founded
1915
Company size
51-200 employees
Industry
Non-profit Organization Management
Org type
Nonprofit
Headquarters
West Hartford, CT
Serving people of all backgrounds and at every age and stage of life, the Mandell Jewish Community Center is a gathering place and resource for the Hartford region. The JCC provides recreational, cultural, educational and social programs designed to promote physical, intellectual, and spiritual well-being of its members and participants. As a center where all are welcome, our mission is rooted in a fundamental commitment to inclusivity and in universal Jewish values. We work to build community through our member participation and corporate and community partnerships.
Founded
1915
Company size
51-200 employees
Industry
Non-profit Organization Management
Org type
Nonprofit
Headquarters
West Hartford, CT
