Membership Sales Consultant
Boost your chances before you apply.
CHELSEA PIERS CONNECTICUT LLC
Stamford, CT, US
Summary
The Membership Sales Consultant acts as the first point of contact for prospective members, guiding them through the club experience and connecting them with suitable membership options based on a relationship-based sales philosophy. Key duties include prospecting, lead generation, selling new memberships, mastering club opportunities, and collaborating with the sales team to meet objectives.
Job Description
Job DetailsJob Location: CPCT - Stamford, CT 06902Salary Range: $75,000.00 - $100,000.00 Base+Commission/yearLocation: Chelsea Piers Fitness - Stamford
Schedule: Full-time | Flexible scheduling available, including weekend availability
Why Chelsea Piers?
Chelsea Piers is one of the most recognized names in premium sports, fitness, and wellness — and our Stamford club brings that legacy to one of the most dynamic communities in the Northeast. Our members are deeply engaged, our facilities are world-class, and our team is genuinely passionate about what they do.
If you're a driven, people-first professional who thrives in a high-energy environment and wants a career — not just a job — this is your opportunity.
Many of our current leaders started exactly where you'd be starting. We invest in our people, and we promote from within.
The Role
As a Membership Consultant, you'll be the first point of contact for prospective members — guiding them through the Chelsea Piers experience, understanding what they're looking for, and connecting them with the membership that fits their life. Your success will be built on relationships, not pressure.
You'll work alongside a supportive team of fellow Membership Consultants, a Membership Manager, and a General Manager who are invested in your growth and your results.
Primary Responsibilities
Adoption of relationship-based sales philosophy focused on information discovery
Prospecting, lead generation, and building of referral business
Sale of new memberships
Mastery of all member opportunities within the club; connecting new members to areas of interest to set them up for success and long-term membership
Working cohesively with a team of Sales Account Managers and a Membership Director to be successful individually and as a team
Establishing a strong sales pipeline, meeting sales objectives, and collaborating with a team to achieve the overall goals of the business
Managing select events geared towards engaging the membership base and/or generating interest in and excitement around the club
Serving as a visible and active goodwill ambassador with members and at select special events
Delivering superior customer service with an aim towards member retention
What You'll Do
Build genuine relationships with prospective members through consultative, discovery-based conversations
Prospect, generate leads, and develop a strong referral network
Guide prospective members through tours and needs assessments, then match them to the right membership
Develop deep knowledge of the club's programs, amenities, and community so you can set every new member up for long-term success
Maintain a healthy sales pipeline and consistently meet monthly goals
Collaborate with your team to hit collective targets — we win together
Represent Chelsea Piers at select member events and community initiatives
Deliver exceptional service that drives both new memberships and long-term retention
What We're Looking For
A natural connector — outgoing, warm, and genuinely curious about people
Self-motivated with an entrepreneurial mindset; you don't wait to be told what to do
Strong communicator, both in person and in writing
Highly organized with excellent follow-through
Passionate about fitness, health, and/or athletics
Availability to work weekends and occasional evenings or holidays as needed
Compensation
$75,000 - $100,000 total compensation (base + commission)
Benefits
Complientary Chelsea Piers membership
Chelsea Piers Athletic Club discounts for you and your family
Paid time off
Health, dental and vision insurance
401(k) with company matching
You can see our full list of benefits here.
This position is based at Chelsea Piers Athletic Club in Stamford, CT
Chelsea Piers is an Equal Opportunity Employer
Chelsea Piers Connecticut was developed and is managed by the same management team that built and currently manages the highly acclaimed Chelsea Piers Sports and Entertainment complex in New York City (www.chelseapiers.com). Like Chelsea Piers New York, it is our mission to provide an unparalleled athletic environment that is always Clean, Safe, Friendly and Fun.
Our facilities are first-rate in every way and comparable in scope to a college athletic complex. The quality of our facilities are only surpassed by the quality of our instructors and programming. We hire top-notch program directors and instructors in every sport that we offer — these professionals are not only experts in their respective sport, but are also highly gifted teachers who know how to work with athletes as young as 2 and as old as 92.
Founded
2012
Company size
201-500 employees
Industry
Hospitality and Tourism
Org type
Privately Held
Headquarters
Stamford, Connecticut