Membership Experience Advisor

Front Desk/Membership Experience Advisor
Anytime Fitness Encinitas

Anytime Fitness Encinitas is looking for an energetic, people-first Membership Experience Advisor to help create a great experience for our members and guests. This is a part-time role, seeking 10–20 hours per week. If you love connecting with people, thrive in a fast-paced environment, and want to help others reach their fitness goals, this could be the perfect fit for you.

What You'll Do

Front Desk & Facility Operations

• Perform opening and closing duties to ensure the facility is clean, organized, and ready for members throughout the day
• Greet every member and guest with warmth and energy, creating a welcoming experience
• Perform basic daily cleaning and upkeep (wiping down equipment, restrooms, common areas) to keep the club looking its best
• Answer phones, respond to emails, and handle day-to-day administrative tasks
• Maintain accurate records in our club management software

Membership Sales & Growth

• Conduct tours and consultations with prospective members, clearly communicating the value of our programs and services
• Convert leads and walk-ins into new memberships
• Follow up on leads, referrals, and past guests to keep the sales pipeline active
• Meet or exceed monthly membership sales goals

Member & Client Relationships

• Build genuine rapport with members — learn names, goals, and stories
• Check in regularly with members to support retention and engagement
• Help connect members with personal training, coaching, or other services that fit their needs
• Resolve member concerns promptly and professionally, escalating when needed

What We're Looking For

• A friendly, outgoing personality with strong communication skills
• Sales experience is a plus, but not required
• Reliability and a strong sense of ownership over the club's appearance and operations
• Comfort with basic computer/software use (CRM, scheduling tools, etc.)
• Availability for 10–20 hours per week, including early mornings, evenings, and/or weekends as needed
• A genuine passion for helping people live healthier lives

What We Offer

• Free gym membership
• Competitive pay
• A supportive, team-oriented culture
• Opportunities for growth within the Anytime Fitness Encinitas family of brands