Membership Engagement Specialist
Boost your chances before you apply.
Stateline Family YMCA
Roscoe, IL, US
Summary
The specialist is responsible for providing superior customer service to current and prospective members to ensure a positive experience. They also supervise the membership team and maintain a professional environment by enforcing building rules.
Job Description
Membership
Pay Range $14-$16
Part Time –3+ hours a day, available for opening shift 4:45am-8am, one weekend a month required- with potentially more hours
Our Membership Engagement Specialists are responsible for creating a positive member experience by providing a superior level of customer service to current and prospective members and guests. This position establishes a positive environment, supervises a dedicated membership team, greets and interacts with guests in a friendly and professional manner.
Characteristics:
- Technical Savvy
- Early/Punctual and Reliable
- Helpful Problem Solver
- Ability to have challenging conversations, such as those required to enforce building rules and policies
- Calm in busy and/or stressful situations
- Ability to multitask and work in somewhat noisy, busy environments
- Engaging
Why the Y?
- · Amazing 403B retirement plan with unprecedented company contributions.
- · Growth Opportunities
- · Earned Vacation and PTO
- · FREE YMCA MEMBERSHIP!
Who We Are
We are an organization like no other. The YMCA is the leading nonprofit committed to strengthening community by empowering young people, improving the health and well-being of people of all ages and inspiring action in and across communities.
Our Mission
The Y is a nonprofit organization whose mission is to put Christian principles into practice through programs that build healthy spirit, mind and body for all. Guided by our core values of caring, honesty, respect and responsibility, the Y is dedicated to giving people of all ages, backgrounds and walks of life the opportunity to reach their full potential with dignity.
Our Cause
At the Y, we strengthen community. Every day, we work side-by-side with our neighbors to make sure that everyone, regardless of age, income, cultural background, sexual or gender identification, or race has the opportunity to learn, grow, and thrive.
Founded
1882
Company size
201-500 employees
Industry
Non-profit Organizations
Org type
Nonprofit
Headquarters
Beloit, Wisconsin
