Membership Associate

Job DetailsJob Location: Upper Main Line YMCA - Berwyn , PA 19312Salary Range: $15.00 - $19.06 HourlyJob Category: Program/Youth Sports/AdultEmbark on a Journey of Impactful Adventure

The Membership Associate’s primary responsibility is to greet and welcome all who visit the YMCA. The Membership Associates build the Y community by providing accurate information and connecting members and non-members with one another, staff members, programs, and resources that will help them to accomplish their goals.

Who Are We?

The YMCA of Greater Brandywine (YGBW) was named a 2026 Top Workplace by The Philadelphia Inquirer for the third consecutive year. An association of nine YMCAs serving Chester County, the YMCA of Greater Brandywine is a non-profit organization dedicated to nurturing the potential of every child, promoting healthy living, and fostering social responsibility through life-changing programs for all.   
 

Perks & Benefits

Free family YMCA membership, including outdoor pools
Medical, dental, and vision insurance, along with paid holidays and plentiful PTO for full-time employees
Babysitting while you work (up to 4 hours per day)
Generous program discounts on childcare, camp, youth sports, swimming lessons and everyday essentials like home, auto, and pet insurance on our employee marketplace
12% employer contribution to retirement savings and optional 403B retirement savings plan.
Employee Assistance Program
Continuing education reimbursement, tuition discounts with Chestnut Hill College and Immaculata University
Career development and paid training
Unlimited referral bonus beginning at $300

What You’ll Do

Oversee the safety and whereabouts of the children in the group at all times, providing a safe, interactive program.  
Maintain a clean and risk-free room arrangement.  
Maintain records, including, (but not limited to): accident and incident reports, sign in/out  
sheets, attendance records.  
Greet parents and children daily using names in all interactions.  
Report and/or direct parental concerns to supervisor. 
Use positive, age-appropriate behavior management tools, including redirection and positive reinforcement, using the Y voice at all times.    
Ensure compliance with all YGBW policies and standard operating procedures.  
Perform other related duties as assigned. 

QualificationsWhat You'll Need

High school diploma or GED preferred  
Must be at least 15 years of age or older  
Experience with children preferred  
Obtain and maintain all additional new hire certifications and trainings within 90 days of hire 

Work Conditions and Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.  See and observe all sections of an assigned zone or area of responsibility.

Why You Need to Apply

Not meeting every single requirement? That’s perfectly okay! Research shows that women and marginalized groups are often hesitant to apply for jobs unless they meet all the qualifications. If you’re excited about this role, don’t let a few mismatches in your experience hold you back. We want to see your application! You could be exactly what we’re looking for!