Member Services Representative - Part-time
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Greater Lowell YMCA
Oconomowoc, WI, US
Summary
The Member Service Representative provides exceptional customer service and assists with memberships and program registrations. They also maintain accurate records and support the daily operations of the member services team.
Job Description
Looking for a part-time position in a welcoming, healthy, and community-focused environment? Join our team!
As a Member Service Representative, you'll be one of the first people our members and guests interact with, helping create a positive and welcoming experience for everyone who walks through our doors. In this role, you'll provide exceptional customer service, assist with memberships and program registrations, maintain accurate records, and support the daily operations of our member services team.
Benefits include a FREE staff membership!
SCHEDULE:
- Wednesdays 1-7
- Fridays 12-4 and 1-6
- Saturday rotation
- Flexible scheduling will be discussed during the interview process
WHY YOU'LL LOVE WORKING HERE:
- FREE YMCA staff membership
- Supportive and welcoming team environment
- Flexible part-time scheduling
- Opportunity to make a positive impact in your community
- Professional development and training opportunities
QUALIFICATIONS:
- Minimum 2 years customer service and administrative experience or education in business administration, preferred.
- Attention to detail and accuracy, ability to work independently, and problem solve.
- Strong knowledge of computers, telephones, navigate software, basic office equipment, cash handling and professional written and verbal communication skills.
- Certifications that must be obtained and maintained within first 90 days: Child Abuse Prevention, Blood borne Pathogens, Hazard Communication.
- Willingness to attend meetings, training, and obtain additional certification as requested.
CLICK HERE for complete position description.
The YMCA is a leading non-profit organization committed to strengthening community through Youth Development, Healthy Living, and Social Responsibility.
If you're passionate about helping others and creating a positive member experience, we'd love to hear from you. Apply today and join our team!