Member Services Representative
Boost your chances before you apply.
Planet Fitness - Garlan
NV
Summary
The representative manages front desk operations and provides exceptional customer service to members and guests. Responsibilities include handling sign-ups, conducting tours, and maintaining club cleanliness.
Job Description
Benefits:
- 401(k)
- Dental insurance
- Employee discounts
- Free uniforms
- Vision insurance
- Flexible schedule
Front Desk
Job Summary
The Member Services Representative - Front Desk creates a welcoming and positive experience for members, guests, and prospects by delivering exceptional customer service, managing front desk operations, and supporting club cleanliness. Duties and Responsibilities
· Greet members, guests, and prospects
· Handle all front desk activities
· Respond to member questions and concerns
· Answer phones promptly
· Check in members and update accounts
· Facilitate new member sign-ups and conduct tours
· Assist with cleaning and organizing the club
Qualifications and Requirements
· Prior customer service experience preferred
· Basic computer proficiency
· Passionate about fitness and health
· Positive attitude and strong interpersonal skills
· Reliable, punctual, and professional
· High school diploma or GED equivalent required
· Must be 18 years of age or older
Physical Demands
· Remain standing or walking for extended periods
· Frequent communication, in-person and via phone
· Occasionally lift up to 50 lbs.
· Handle cleaning chemicals or biohazards safely Benefits
· Health Insurance
· Dental Insurance
· Vision Insurance
· 401(k) Plan
· Free Gym Membership
Planet Fitness is taking the fitness industry by storm!
Enhancing people’s lives with an affordable, high-quality fitness experience requires a team of inspiring, motivated and fun-loving go-getters. As one of the largest and fastest-growing franchisors and operators of fitness centers in the United States, Planet Fitness is just getting warmed up. We’re continuously seeking top talent to join us in cultivating the Judgement Free Zone® and shaping the future of our brand.
Founded in 1992 in Dover, NH, Planet Fitness is one of the largest and fastest-growing franchisors and operators of fitness centers in the world by number of members and locations. As of March 31, 2026, Planet Fitness had approximately 21.5 million members and 2,909 clubs in all 50 states, the District of Columbia, Puerto Rico, Canada, Panama, Mexico, Australia and Spain. The Company’s mission is to enhance people’s lives by providing a high-quality fitness experience in a welcoming, non-intimidating environment, which we call the Judgement Free Zone®. Approximately 90% of Planet Fitness clubs are owned and operated by independent business owners.
NOTE TO JOB APPLICANTS: We have been made aware of an increasing number of hiring fraud schemes across numerous platforms. Planet Fitness never requires advance payments of any kind for computer equipment or any other purpose at the start of employment. Any request for you to provide payment information during the application process is part of a fraud scheme. Further, we recommend that you do not provide sensitive personal information (SSN, DOB, driver’s license number) as part of the initial application process.
Founded
1992
Company size
501-1,000 employees
Industry
Wellness and Fitness Services
Org type
Public Company
Headquarters
Hampton, New Hampshire
Planet Fitness is taking the fitness industry by storm!
Enhancing people’s lives with an affordable, high-quality fitness experience requires a team of inspiring, motivated and fun-loving go-getters. As one of the largest and fastest-growing franchisors and operators of fitness centers in the United States, Planet Fitness is just getting warmed up. We’re continuously seeking top talent to join us in cultivating the Judgement Free Zone® and shaping the future of our brand.
Founded in 1992 in Dover, NH, Planet Fitness is one of the largest and fastest-growing franchisors and operators of fitness centers in the world by number of members and locations. As of March 31, 2026, Planet Fitness had approximately 21.5 million members and 2,909 clubs in all 50 states, the District of Columbia, Puerto Rico, Canada, Panama, Mexico, Australia and Spain. The Company’s mission is to enhance people’s lives by providing a high-quality fitness experience in a welcoming, non-intimidating environment, which we call the Judgement Free Zone®. Approximately 90% of Planet Fitness clubs are owned and operated by independent business owners.
NOTE TO JOB APPLICANTS: We have been made aware of an increasing number of hiring fraud schemes across numerous platforms. Planet Fitness never requires advance payments of any kind for computer equipment or any other purpose at the start of employment. Any request for you to provide payment information during the application process is part of a fraud scheme. Further, we recommend that you do not provide sensitive personal information (SSN, DOB, driver’s license number) as part of the initial application process.
Founded
1992
Company size
501-1,000 employees
Industry
Wellness and Fitness Services
Org type
Public Company
Headquarters
Hampton, New Hampshire
