Member Services Representative
Boost your chances before you apply.
Crunch Fitness - Hamilton
NJ
Summary
The representative is responsible for greeting members, facilitating check-ins, and managing membership and retail sales. They also handle member requests, schedule services, and maintain a clean and organized work environment.
Job Description
Benefits:
- Employee discounts
- Opportunity for advancement
Reports to:
- Manager
Requirements:
- Fluent in English
- Proficient reading and writing skills
- Computer Skills
Special Skills:
- Strong customer service skills
Responsibilities:
- Membership Sales
- Greet all members & guests with a smile and wish them well as they exit the club
- Check in all members and guests in accordance with company procedures
- Facilitate any messages on club software at member check-in
- Answer phones in courteous, helpful, professional manner
- Communicate special events to members and guests
- Maintain an atmosphere, which makes members feel welcome
- Facilitate all member requests or forward to a manager
- Maintain professional disposition at all times
- Sell retail products
- Schedule member services: tanning, etc
- Facilitate payment of member services in accordance with company procedures
- Know club facility, services, and schedules
- Maintain a clean and organized work area
- Assist in all projects as delegated by club management
- Follow all policies and procedures in the Employee Handbook
- Opening and closing duties
Meetings:
- Monthly or Weekly Department Meetings Employee Training Meetings
Crunch Fitness Canada is the leading Canadian franchisee of Crunch Fitness, one of the world's fastest-growing fitness brands.
We opened our first Canadian club with one belief: that serious fitness should be fun, affordable, and available to every Canadian. Today, we have 35+ clubs open across Ontario, Manitoba, and Quebec, with more opening every month.
Our clubs offer state-of-the-art equipment, one-of-a-kind group fitness classes, personal training, hydromassage, and a No Limits philosophy that means every body, every goal, and every fitness level belongs here. With one of the most competitive price points in the industry, Crunch delivers unmatched value in communities across the country.
We're led by an experienced team of fitness and franchise operators with deep roots in the Canadian market, and we're just getting started.
For entrepreneurs exploring franchise ownership: Crunch Canada is actively expanding its network across Canada. If you believe your community deserves a world-class gym at an accessible price, we'd love to talk.
📍 crunchfitness.ca
📬 [email protected]
Founded
1989
Company size
201-500 employees
Industry
Health, Wellness & Fitness
Org type
Privately Held
Headquarters
Cambridge, Ontario
Crunch Fitness Canada is the leading Canadian franchisee of Crunch Fitness, one of the world's fastest-growing fitness brands.
We opened our first Canadian club with one belief: that serious fitness should be fun, affordable, and available to every Canadian. Today, we have 35+ clubs open across Ontario, Manitoba, and Quebec, with more opening every month.
Our clubs offer state-of-the-art equipment, one-of-a-kind group fitness classes, personal training, hydromassage, and a No Limits philosophy that means every body, every goal, and every fitness level belongs here. With one of the most competitive price points in the industry, Crunch delivers unmatched value in communities across the country.
We're led by an experienced team of fitness and franchise operators with deep roots in the Canadian market, and we're just getting started.
For entrepreneurs exploring franchise ownership: Crunch Canada is actively expanding its network across Canada. If you believe your community deserves a world-class gym at an accessible price, we'd love to talk.
📍 crunchfitness.ca
📬 [email protected]
Founded
1989
Company size
201-500 employees
Industry
Health, Wellness & Fitness
Org type
Privately Held
Headquarters
Cambridge, Ontario
