Member Services Manager
Boost your chances before you apply.
Stretch Zone - 1054
MN
Summary
Drive membership sales and revenue while managing appointment scheduling and guest greetings. Focus on member retention through excellent customer service and consistent follow-ups.
Job Description
Benefits:
- 401(k)
- Bonus based on performance
- Flexible schedule
- Free uniforms
- Opportunity for advancement
- Training & development
Welcome to Stretch Zone.
At Stretch Zone, we believe that nothing is more important than your health. As a Sales Associate, your primary job is to help people realize their goals through our unique membership model of practitioner-assisted stretching.
Compensation Structure
- Post-training graduation base pay increase
- 10% commission
- Client referral goal bonus
- Employee referral cash reward
- % of total revenue past certain threshold
Additional Perks
- Sick time available - no waiting period
- Casual dress code, Stretch Zone apparel
- Free employee stretch sessions and a 10% discount for family members
- Company lunches, sales associate of the month awards, and opportunities to give back!
- Comprehensive training
- Paid Stretch Zone sales training
- The owner will support your training to maximize commissions
- Direct career track with increases and promotions
- Stretch Practitioner
- Lead Sales Associate
Responsibilities
- Sales & Revenue Accountability -Drive membership sales to each guest who comes into Stretch Zone.
- Appointment & Schedule Control- Provide excellent customer service by greeting everyone who comes through the door with a smile, scheduling all appointments, answering the phone, and addressing any member concerns.
- *Client Experience -Drive member retention by following the daily operation guides, excellent customer service, and consistent follow-ups.
- Team Accountability & Floor Leadership- Promote the value behind practitioner-assisted stretching by hitting all sales goals, encouraging add-on sessions, and actively working to improve your sales skills.
- Protect the culture of Stretch Zone by building a positive and professional relationship with all members and team members.
Stretch Zone Overview
- Using our patented and proprietary equipment, Stretch Zone practitioners follow specific protocols to properly position, stabilize, and manipulate muscles using powerful principles of neuromuscular behavior.
- Our clients enjoy an increase in athletic performance and range of motion, reduced stiffness, and improved reaction time.
- Check out more about "Our Method" - https://www.stretchzone.com/our-method
Stretch Zone Clientele
- Stretch Zone has helped 535,279 clients feel and perform their best!
- Stretch Zone has also enjoyed helping many pro-athletes reach their athletic best – in the NFL, NBA, MLB, & ATP.
- This includes sports celebrities from the U.S. Open Champion, the NFL’s Most Valuable Player, and even the IBF Light Heavyweight Champion of the world.
Stretch Zone is the first and fastest-growing stretch franchise and the only stretch franchise validated by research. Stretch Zone utilizes a patented strapping system on proprietary tables to position, stabilize, and isolate muscles. This gives our certified practitioners an extra set of hands to gradually adjust your stretch reflex and retrain the nervous system for optimal results.
With more than 400 studios open across the US and Canada, and rapidly expanding, our trained practitioners help members:
Feel Lighter & Younger
Relieve Stiffness & Soreness
Enhance Physical & Athletic Performance
Increase & Maintain Range of Motion
We strive to help improve people's lives through practitioner-assisted stretching.
Founded
2004
Company size
11-50 employees
Industry
Wellness and Fitness Services
Org type
Privately Held
Headquarters
Fort Lauderdale, Florida
Stretch Zone is the first and fastest-growing stretch franchise and the only stretch franchise validated by research. Stretch Zone utilizes a patented strapping system on proprietary tables to position, stabilize, and isolate muscles. This gives our certified practitioners an extra set of hands to gradually adjust your stretch reflex and retrain the nervous system for optimal results.
With more than 400 studios open across the US and Canada, and rapidly expanding, our trained practitioners help members:
Feel Lighter & Younger
Relieve Stiffness & Soreness
Enhance Physical & Athletic Performance
Increase & Maintain Range of Motion
We strive to help improve people's lives through practitioner-assisted stretching.
Founded
2004
Company size
11-50 employees
Industry
Wellness and Fitness Services
Org type
Privately Held
Headquarters
Fort Lauderdale, Florida