Member Services Associate - Downtown/10th Street YMCA
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YMCA of Greater Richmond
Richmond, VA, US
Summary
The Member Services Associate is responsible for greeting members, answering phones, and managing membership and program registrations. They must provide quality service to members and prospective members in a fast-paced environment.
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Job Description
The Downtown/10th Street Family YMCA is currently seeking part time, personable Member Service Associates who enjoy working in a fast-paced environment to provide quality service to members and prospective members. We are currently looking for openers (5:30-9:00am) and closers (4:00-9:00pm). This part time position starts at $13.00 per hour.
DUTIES of a Member Services Associate
Responsibilities include answering phones, greeting members, processing memberships and completing program registrations.
QUALIFICATIONS of a Member Services Associate
Applicants should have excellent customer service skills, strong computer skills, the ability to multi-task in a fast-paced environment, a high school diploma or GED and be 18 years old or older.
Who we are:
The YMCA of Greater Richmond stands committed to creating a work environment comprised of individuals from diverse socio-economic, racial, ethnic, religious, and national origins. We believe in nurturing the potential of all staff and are dedicated to the ongoing professional development of talent. We believe a diverse and inclusive work community is essential to fulfilling our mission of being open to all. The Y is a cause-driven organization focused on strengthening our community. The principles that guide us in our work are our core values of caring, honesty, respect, and responsibility.
Requirements:
Hard Skills:
- Customer service
- Computer skills
- Multi-tasking
- Communication
- Membership processing
Experience:
- 0-2 years
