Member Services Associate
Boost your chances before you apply.
SYUFY GROUP
Meridian, ID, US
Summary
The Member Services Associate acts as the primary point of contact for members and guests, setting the tone for their experience. They are responsible for enforcing company policies and assisting members with their needs while reporting to the Member Service Lead.
Job Description
Job Details: Job Location: Villa Sport Fitness Meridian 6115 - Meridian, ID, Position Type: Part Time, Salary Range: Undisclosed, Travel Percentage: None, Job Category: Sales, Villa Sport offers exciting and fulfilling career opportunities for those who thrive in a fast-paced, energizing environment. Our portfolio includes clubs across multiple states, including California, Texas, Colorado, Idaho, and Oregon. Our resort-style clubs are more than just gyms; they are communities where fitness, family, and fun come together. We are on a mission to create energizing environments where you can thrive and grow with us.
If you're a high-performing, outgoing, service-oriented superstar looking for a chance to make a difference, you've found your home. At Villa Sport, we offer a fantastic work environment, competitive wages, and a 401(k) plan with a company match of up to 4% of your compensation. Ready to join a team that’s going places? Your journey starts here!
POSITION SUMMARY:
The Member Services Associate is the gatekeeper. They will set the tone for all incoming members and guests. They will be expected to know all policies, adhere to all policies and relay policy in a manner that represents the Company in the best manner as well as helping the member/guest with their needs.
The Member Services Associate reports directly to the Member Service Lead and General Manager.
COMPENSATION AND BENEFITS INCLUDE:
Hourly rate of pay, based on relevant experience to the role.
401K with dollar for dollar match up to 4%.
Complimentary Club membership.
Discounts on Club goods and services.
Flexible scheduling.
QUALIFICATIONS:
Excellent communication and customer service skills.
Standing for long periods of time.
Working knowledge of basic computer skills.
Ability to lift 50 lbs.
Memorizing the company's TI script, guest greeting, and phone greeting.
Memorizing Fuel Center menu and nutrition information (within 30 days of employment)
PFC University Certification (company-provided training within 60 days of employment)
For more information about Villa Sport, please visit our website at www.villasport.com.
EQUAL EMPLOYMENT OPPORTUNITY
It is the Company’s policy to employ, train, promote, transfer, discipline, terminate, and otherwise treat all employees and job applicants on the basis of merit, qualifications, and abilities as they relate to the Company’s needs. The Company does not discriminate in employment opportunities or practices on the basis of race, religion, creed, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital or domestic partnership status, sex (including pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), gender, gender identity, gender expression, age, sexual orientation, military and veteran status any other characteristic protected by federal, state or local law.
Qualifications:
Villa Sport is more than a health club company—we create community-focused destinations perfect for every stage of life, and every level of fitness enthusiast. With thoughtfully designed facilities, state-of-the-art equipment, and a wide range of programs and services, we create a welcoming environment that feels like your home away from home.
Villa Sport Athletic Clubs offer innovative and exciting programs with extraordinary customer service. Members enjoy state-of-the-art fitness equipment, group classes, indoor and outdoor pools, a complete kids club, Recovery services, and more—all under one roof.
Villa Sport Fitness offers premier workout experiences in the Treasure Valley of Idaho and Pleasanton, California. These clubs feature everything from free weights and cardio machines to lap pools, Les Mills group exercise classes, and Recovery services.
Our promise is simple: to provide every member with an uncompromising experience in health, fitness, and recreation through exceptional facilities, programs, and staff.
Company size
5,001-10,000 employees
Industry
Entertainment Providers
Org type
Privately Held
Headquarters
San Rafael, California
Villa Sport is more than a health club company—we create community-focused destinations perfect for every stage of life, and every level of fitness enthusiast. With thoughtfully designed facilities, state-of-the-art equipment, and a wide range of programs and services, we create a welcoming environment that feels like your home away from home.
Villa Sport Athletic Clubs offer innovative and exciting programs with extraordinary customer service. Members enjoy state-of-the-art fitness equipment, group classes, indoor and outdoor pools, a complete kids club, Recovery services, and more—all under one roof.
Villa Sport Fitness offers premier workout experiences in the Treasure Valley of Idaho and Pleasanton, California. These clubs feature everything from free weights and cardio machines to lap pools, Les Mills group exercise classes, and Recovery services.
Our promise is simple: to provide every member with an uncompromising experience in health, fitness, and recreation through exceptional facilities, programs, and staff.
Company size
5,001-10,000 employees
Industry
Entertainment Providers
Org type
Privately Held
Headquarters
San Rafael, California