Meet & Greet Agent
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SMS INTERNATIONAL SHORE OPERATIONS INC
Fort Lauderdale, FL, US
Summary
Agents are responsible for providing meet and greet services for arriving and departing cruise guests at the airport. They direct and assist guests with airport operations and transportation coordination.
Job Description
Open House for 2026/2027 Port Everglades Cruise Season will begin in August 2026.
Benefits Provided:
- Fun servicing Disney, Norwegian, Holland America Line, Viking, Crystal and Silversea Cruises
- Cruise Discounts*
- Part Time position
- Pay rate of $16.00-16.50 per hour
- Flexible Schedules
*Guidelines provided at interviews
Basic Purpose: This is a fast-paced high energy part-time position requiring a positive, efficient and professional imagine. Agents will work at the airport, directly with the public and are responsible for providing service for arriving and departing cruise guests. Agents working for SMS International Shore Operations US, Inc., direct and assist cruise guests in all aspects of airport operations such as meet and greet, escort, transportation coordination services, etc. as assigned.
SMS is an industry leader that has been providing all passenger logistics services including port agency, turnaround services and shore excursions worldwide for well over 20 years. Our teams welcome cruise guests from around the world and accommodate the needs of thousands of cruise ships annually. SMS has a long history, founded in 1950, “SMS Shipping” has grown globally with a proven track record of providing outstanding service and a reputation for professionalism. SMS and its local support teams have worked aggressively through our partnerships with over 20 cruise lines to pursue initiatives that will improve guest satisfaction, operations, asset utilization and profitability.
The entire group is fully committed in its efforts toward the continued improvement of its professional services. This is achieved through personal attention and an eye for detail. Our dedicated, trained and experienced staff always make sure to provide excellent service under all circumstances and at all times. Our long-standing experience makes us adaptable to any situation; we are completely conversant and familiar with all procedures at piers, airports as well as in hotels, guides, transport services and port agency. Simultaneously, we are continuously aware and conscious of our principals’ and passengers’ demands, needs and expectations.
Founded
1860
Company size
1,001-5,000 employees
Industry
Hospitality
Org type
Privately Held
Headquarters
Miami, FL
SMS is an industry leader that has been providing all passenger logistics services including port agency, turnaround services and shore excursions worldwide for well over 20 years. Our teams welcome cruise guests from around the world and accommodate the needs of thousands of cruise ships annually. SMS has a long history, founded in 1950, “SMS Shipping” has grown globally with a proven track record of providing outstanding service and a reputation for professionalism. SMS and its local support teams have worked aggressively through our partnerships with over 20 cruise lines to pursue initiatives that will improve guest satisfaction, operations, asset utilization and profitability.
The entire group is fully committed in its efforts toward the continued improvement of its professional services. This is achieved through personal attention and an eye for detail. Our dedicated, trained and experienced staff always make sure to provide excellent service under all circumstances and at all times. Our long-standing experience makes us adaptable to any situation; we are completely conversant and familiar with all procedures at piers, airports as well as in hotels, guides, transport services and port agency. Simultaneously, we are continuously aware and conscious of our principals’ and passengers’ demands, needs and expectations.
Founded
1860
Company size
1,001-5,000 employees
Industry
Hospitality
Org type
Privately Held
Headquarters
Miami, FL
