Medical Support Assistant
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Spectrum Healthcare Resources
North Las Vegas, NV, US
Summary
The Medical Support Assistant is responsible for managing patient appointments, creating and updating electronic medical records, and providing prep instructions to veterans. They also handle high-volume inbound and outbound calls while ensuring a courteous and efficient check-in process.
Job Description
Job Description
Spectrum Healthcare Resources has a potential opportunity for Medical Support Assistant to join our dynamic team at the Veterans Affairs Sierra Nevada Healthcare System, in Las Vegas, NV.
Work Hours:
- 40 hours per week.
Duties:
•Scheduling appointments accurately from provider orders and consults, while reviewing and communicating patient prep instructions.•Managing high-volume inbound and outbound calls and providing exceptional customer service to Veterans and healthcare staff.•Documenting patient information, creating notes, processing consults, and maintaining sensitive information within electronic medical records (EMR).•Performing front desk and patient check-in/check-out functions efficiently to improve patient flow and reduce wait times.•Supporting radiology administration functions, including CD processing, virtual file room activities, provider communications, and general administrative support.
Requirements:
- Communicates with all internal and external customers in a courteous, positive, open, honest, cooperative manner, and treats all with dignity and respect.
Benefits:
- Comprehensive benefits package including medical, dental, and vision coverage.
- Paid time off and Holiday
- A supportive and collaborative work environment dedicated to patient care excellence.
Company Overview:
At Spectrum, we utilize over thirty-five years of experience providing optimal solutions for federal agencies that are both innovative and cost-effective. We hold ourselves to the highest standard to ensure successful outcomes for the facilities and healthcare professionals we serve. As a Joint Commission Certified Healthcare Resource, dependability and service are the driving forces of our mission.
EOE/AA/Disability/Vet
Location : Location
US-NV-North Las Vegas
Recruiter : Full Name: First Last
Lilian Thao
Direct phone number
5714322745
Recruiter : Email
SHR (Spectrum Healthcare Resources) was established in 1988 to deliver systems and processes designed to meet the unique needs of Military and VA Health Systems. SHR is a leading organization that provides physician and clinical staffing and management services to United States Military Treatment Facilities, VA clinics and other Federal Agencies through various contracting vehicles. A Joint Commission Certified Health Care Staffing Services firm, SHR is the federal staffing division of TeamHealth, a Nationwide organization that serves approximately 860 civilian and military hospitals with a team of 9,700 affiliated health care professionals.
We staff the following civilian, healthcare personnel in MTFs, VA Clinics and other Federal Agencies Nationwide:
Physicians
Providers
Mental Health Professionals
Nurses
Specialty Technicians
Founded
1988
Company size
1,001-5,000 employees
Industry
Hospitals and Health Care
Org type
Privately Held
Headquarters
Town and Country, Missouri
SHR (Spectrum Healthcare Resources) was established in 1988 to deliver systems and processes designed to meet the unique needs of Military and VA Health Systems. SHR is a leading organization that provides physician and clinical staffing and management services to United States Military Treatment Facilities, VA clinics and other Federal Agencies through various contracting vehicles. A Joint Commission Certified Health Care Staffing Services firm, SHR is the federal staffing division of TeamHealth, a Nationwide organization that serves approximately 860 civilian and military hospitals with a team of 9,700 affiliated health care professionals.
We staff the following civilian, healthcare personnel in MTFs, VA Clinics and other Federal Agencies Nationwide:
Physicians
Providers
Mental Health Professionals
Nurses
Specialty Technicians
Founded
1988
Company size
1,001-5,000 employees
Industry
Hospitals and Health Care
Org type
Privately Held
Headquarters
Town and Country, Missouri