Medical Front Office - Patient Service Specialist
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Kessler Rehabilitation Center
East Hanover, NJ, US
Summary
The Patient Service Specialist manages the front desk by greeting and registering patients while scheduling appointments. They also handle administrative tasks such as collecting co-pays, verifying insurance, and communicating with external partners.
Job Description
Overview
Position: Patient Service Specialist
Location: East Hanover, NJ
Type of Employment: Full time
Schedule: Weekdays - 9am to 5pm
Compensation: $18 to $22/hour (Pending experience)
When patients enter our outpatient physical therapy center in East Hanover, we want them to have an exceptional experience – starting at the front desk. That’s where you come in. As a patient service specialist, you’ll manage both the patient side and business side of our center. Don’t underestimate the impact you can make on every patient’s care experience, even before they leave the waiting room.
Why Join Us: (benefits for full-time at 32+ hours/week)
- Start Strong: Our mentorship and orientation programs ensure a successful transition
- Recharge & Refresh: Generous PTO to maintain a healthy work-life balance
- Your Health Matters: Comprehensive medical/RX, health, vision, and dental plan offerings
- Invest in Your Future: Company-matching 401(k) retirement plans as well as life and disability protection
Check out the video below for additional insight into the work of our Patient Service Specialists!
Responsibilities
- Greet and register patients and provide information about what to expect during their visit and information about their next appointment as they check out
- Schedule patient appointments in person and via phone
- Regular communication with parties such as attorney offices, insurance companies and translation companies, market operational leaders and business development team
- Collect co-pays from patients, manage payer approvals and conduct insurance authorizations and verifications
Qualifications
Minimum Qualifications:
- High School Diploma or GED required
- Health Care Experience
- 1 Year of Front Desk Experience
Additional Data
Go Anywhere with Us! 1900 centers in 39 states offering internal movement.Equal Opportunity Employer/including Disabled/Veterans.
Kessler Rehabilitation Center is the outpatient network of Kessler Institute for Rehabilitation, one of the nation's leading rehabilitation hospitals. Founded in 1948, Kessler has continued to expand its programs and services to meet the growing demand for quality outpatient physical, occupational, hand and speech therapy. Today, Kessler has more than 100 centers in 15 counties across New Jersey and treats more than 50,000 patients each year. In addition to treating orthopedic and neurological conditions, our centers specialize in sports therapy, post-op care, cancer rehab, pelvic health, work comp injuries, concussion care and more.
Select Medical provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status or disability.
Founded
1948
Company size
501-1,000 employees
Industry
Hospitals and Health Care
Org type
Privately Held
Headquarters
Lyndhurst, NJ
Kessler Rehabilitation Center is the outpatient network of Kessler Institute for Rehabilitation, one of the nation's leading rehabilitation hospitals. Founded in 1948, Kessler has continued to expand its programs and services to meet the growing demand for quality outpatient physical, occupational, hand and speech therapy. Today, Kessler has more than 100 centers in 15 counties across New Jersey and treats more than 50,000 patients each year. In addition to treating orthopedic and neurological conditions, our centers specialize in sports therapy, post-op care, cancer rehab, pelvic health, work comp injuries, concussion care and more.
Select Medical provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status or disability.
Founded
1948
Company size
501-1,000 employees
Industry
Hospitals and Health Care
Org type
Privately Held
Headquarters
Lyndhurst, NJ
