Medical Front Office - Patient Service Specialist
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RUSH Physical Therapy
Chicago, IL, US
Summary
The Patient Service Specialist manages the front desk by greeting and registering patients while handling appointment scheduling. They also coordinate with external parties like insurance companies and attorneys to manage authorizations and financial collections.
Job Description
Overview
Position: Patient Service Specialist
Location: 3240 N Halst Street Chicago, IL 60657
Type of Employment: Part-time
Schedule: Monday - Friday (hours vary / 1-2 evenings till 8pm per week)
Compensation: $17.50 - $20.00/hour (pending experience)
When patients enter our outpatient physical therapy center in Chicago, we want them to have an exceptional experience – starting at the front desk. That’s where you come in. As a patient service specialist, you’ll manage both the patient side and the business side of our center. Don’t underestimate the impact you can make on every patient’s care experience, even before they leave the waiting room.
Why Join Us:
Part time positions are eligible for 401k based on reaching 1,000 hours within their first anniversary or subsequent calendar year.
Check out the video below for additional insight into the work of our Patient Service Specialists!
Responsibilities
- Greet and register patients and provide information about what to expect during their visit and information about their next appointment as they check out
- Schedule patient appointments in person and via phone
- Regular communication with parties such as attorney offices, insurance companies and translation companies, market operational leaders, and business development team
- Collect co-pays from patients, manage payer approvals, and conduct insurance authorizations and verifications
Qualifications
Minimum:
- High School Diploma or GED
Preferred:
- Insurance Verification Experience
- Healthcare experience
Additional Data
Equal Opportunity Employer/including Disabled/Veterans
Rush is part of Select Medical's Outpatient Division, the largest provider of outpatient physical rehabilitation services across the U.S. Our family of brands is present in more than 1,800 centers in 39 states and the District of Columbia. We take pride in creating an exceptional patient experience — helping patients get back to athletics, work, life and the things they love.
Company size
501-1,000 employees
Industry
Hospitals and Health Care
Org type
Partnership
Headquarters
Chicago, Illinois
Rush is part of Select Medical's Outpatient Division, the largest provider of outpatient physical rehabilitation services across the U.S. Our family of brands is present in more than 1,800 centers in 39 states and the District of Columbia. We take pride in creating an exceptional patient experience — helping patients get back to athletics, work, life and the things they love.
Company size
501-1,000 employees
Industry
Hospitals and Health Care
Org type
Partnership
Headquarters
Chicago, Illinois
