Medical Front Office - Patient Service Specialist
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Select Physical Therapy
Dennis, MA, US
Summary
The Patient Service Specialist manages front office operations, including greeting and registering patients and scheduling appointments. They also handle communication with insurance companies and attorneys while managing co-pay collections and authorizations.
Job Description
Overview
Position: Patient Service Specialist
Location: Opportunity to provide PRN help for all 4 Cape Cod locations
- Home Clinic: 485 Route 134, South Dennis, MA
Type of Employment: PRN/Per diem (as needed)
Schedule: Weekdays - Varies
Compensation: $18 to $20/hour (Pending experience)
When patients enter our outpatient physical therapy centers, we want them to have an exceptional experience – starting at the front desk. That’s where you come in. As a patient service specialist, you’ll manage both the patient side and business side of our center. Don’t underestimate the impact you can make on every patient’s care experience, even before they leave the waiting room.
Check out the video below for additional insight into the work of our Patient Service Specialists!
Responsibilities
- Greet and register patients and provide information about what to expect during their visit and information about their next appointment as they check out
- Schedule patient appointments in person and via phone
- Regular communication with parties such as attorney offices, insurance companies and translation companies, market operational leaders and business development team
- Collect co-pays from patients, manage payer approvals and conduct insurance authorizations and verifications
Qualifications
Minimum Qualifications:
- High School Diploma/GED required
Preferred Qualifications:
- Insurance Verification Experience
- Year of Scheduling Experience
Additional Data
Go Anywhere with Us! 1900 centers in 39 states offering internal movement.
Equal Opportunity Employer/including Disabled/Veterans.
Select Medical made a commitment more than 20 years ago to deliver an exceptional patient care experience that promotes healing and recovery in a compassionate environment. We have honored that promise by helping define the nation's standard of excellence in specialized hospital and rehabilitative care.
Today, we have grown to more than 50,000 colleagues caring for more than 82,000 patients every day across our care continuum. Select Medical is one of the largest operators of critical illness recovery hospitals, rehabilitation hospitals, outpatient rehabilitation centers and occupational health centers in the United States.
Select Medical is based in Mechanicsburg, Pennsylvania. We are honored to be recognized by Forbes as one of America’s Best-In-State Employers in Maryland, Missouri and Pennsylvania for 2021.
Select Medical provides equal employment [and affirmative action] opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. http://careers.selectmedical.com
Company size
10,001+ employees
Industry
Hospitals and Health Care
Org type
Privately Held
Headquarters
Mechanicsburg, PA
Select Medical made a commitment more than 20 years ago to deliver an exceptional patient care experience that promotes healing and recovery in a compassionate environment. We have honored that promise by helping define the nation's standard of excellence in specialized hospital and rehabilitative care.
Today, we have grown to more than 50,000 colleagues caring for more than 82,000 patients every day across our care continuum. Select Medical is one of the largest operators of critical illness recovery hospitals, rehabilitation hospitals, outpatient rehabilitation centers and occupational health centers in the United States.
Select Medical is based in Mechanicsburg, Pennsylvania. We are honored to be recognized by Forbes as one of America’s Best-In-State Employers in Maryland, Missouri and Pennsylvania for 2021.
Select Medical provides equal employment [and affirmative action] opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. http://careers.selectmedical.com
Company size
10,001+ employees
Industry
Hospitals and Health Care
Org type
Privately Held
Headquarters
Mechanicsburg, PA
