Medical Front Office - Patient Service Specialist
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RUSH Physical Therapy
Naperville, IL, US
Summary
The Patient Service Specialist manages front office operations, including greeting patients, scheduling appointments, and handling check-in/check-out procedures. They are also responsible for insurance verifications, authorizations, and collecting co-pays while maintaining communication with various external stakeholders.
Job Description
Overview
Position: Patient Service Specialist
Location: 1020 East Ogden Avenue, Suite 207 Naperville, Illinois 60563
Willing to travel up to 20 miles from Primary Clinic
Type of Employment: Part-time
Schedule: Monday - Friday (hours vary/2-4 evenings per week till 7pm)
Compensation: $17.00- $19.00/hour (pending experience)
When patients enter our outpatient physical therapy center in Naperville, we want them to have an exceptional experience – starting at the front desk. That’s where you come in. As a patient service specialist, you’ll manage both the patient side and the business side of our center. Don’t underestimate the impact you can make on every patient’s care experience, even before they leave the waiting room.
Why Join Us:
Part time positions are eligible for 401k based on reaching 1,000 hours within their first anniversary or subsequent calendar year.
Check out the video below for additional insight into the work of our Patient Service Specialists!
Responsibilities
- Greet and register patients and provide information about what to expect during their visit and information about their next appointment as they check out
- Schedule patient appointments in person and via phone
- Regular communication with parties such as attorney offices, insurance companies and translation companies, market operational leaders, and business development team
- Collect co-pays from patients, manage payer approvals, and conduct insurance authorizations and verifications
Qualifications
Minimum:
- High School Diploma or GED
- 1 Year of Medical Office Experience
Preferred:
- Insurance Verification Experience
Additional Data
Equal Opportunity Employer/including Disabled/Veterans
Rush is part of Select Medical's Outpatient Division, the largest provider of outpatient physical rehabilitation services across the U.S. Our family of brands is present in more than 1,800 centers in 39 states and the District of Columbia. We take pride in creating an exceptional patient experience — helping patients get back to athletics, work, life and the things they love.
Company size
501-1,000 employees
Industry
Hospitals and Health Care
Org type
Partnership
Headquarters
Chicago, Illinois
Rush is part of Select Medical's Outpatient Division, the largest provider of outpatient physical rehabilitation services across the U.S. Our family of brands is present in more than 1,800 centers in 39 states and the District of Columbia. We take pride in creating an exceptional patient experience — helping patients get back to athletics, work, life and the things they love.
Company size
501-1,000 employees
Industry
Hospitals and Health Care
Org type
Partnership
Headquarters
Chicago, Illinois
