Medical Front Office - Patient Service Specialist
Boost your chances before you apply.
Saco Bay PT
Portland, ME, US
Summary
The Patient Service Specialist manages front desk operations, including greeting patients, scheduling appointments, and handling check-out procedures. They also coordinate with insurance companies, attorneys, and internal teams to manage authorizations and financial collections.
Job Description
Overview
Position: Patient Service Specialist
Location: 1601 Congress Street, Portland, ME
Type of Employment: Full Time
Schedule: Weekdays - Varies
Compensation: $17.00 - $20.00/hour (based on experience)
When patients enter our outpatient physical therapy centers, we want them to have an exceptional experience – starting at the front desk. That’s where you come in. As a patient service specialist, you’ll manage both the patient side and business side of our center. Don’t underestimate the impact you can make on every patient’s care experience, even before they leave the waiting room.
Why Join Us: (benefits for full-time at 32+ hours/week)
- Start Strong: Our mentorship and orientation programs ensure a successful transition
- Recharge & Refresh: Generous PTO to maintain a healthy work-life balance
- Your Health Matters: Comprehensive medical/RX, health, vision, and dental plan offerings
- Invest in Your Future: Company-matching 401(k) retirement plans as well as life and disability protection
Check out the video below for additional insight into the work of our Patient Service Specialists!
Responsibilities
- Greet and register patients and provide information about what to expect during their visit and information about their next appointment as they check out
- Schedule patient appointments in person and via phone
- Regular communication with parties such as attorney offices, insurance companies and translation companies, market operational leaders and business development team
- Collect co-pays from patients, manage payer approvals and conduct insurance authorizations and verifications
Qualifications
Minimum Qualifications:
- High School Diploma/GED required
Preferred Qualifications:
- 1 Year of Medical Office Experience
- 1 Year of Front Desk Experience
Additional Data
Go Anywhere with Us! 1900 centers in 39 states offering internal movement.Equal Opportunity Employer/including Disabled/Veterans.
Saco Bay Orthopaedic and Sports Physical Therapy is part of the Select Medical Outpatient Division, a nationally prominent, locally driven provider of outpatient physical rehabilitation. The Select Medical family of brands carries wide recognition throughout the country. Together, these brands comprise a national network of more than 1,800 centers in 39 states and D.C. The centers offer a wide range of general physical therapy services such as hand therapy, sports medicine and work injury prevention and management. Select Medical empowers its therapists by providing industry-leading continuing education opportunities. Select Medical's outpatient division provides physical therapy and athletic training services to professional sports teams, colleges, universities and high schools and serves as the exclusive physical rehabilitation provider to several major U.S. corporations.
Experience the power of physical therapy!
Select Medical provides equal employment [and affirmative action] opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability.
Company size
10,001+ employees
Industry
Wellness and Fitness Services
Org type
Public Company
Headquarters
Saco, Maine
Saco Bay Orthopaedic and Sports Physical Therapy is part of the Select Medical Outpatient Division, a nationally prominent, locally driven provider of outpatient physical rehabilitation. The Select Medical family of brands carries wide recognition throughout the country. Together, these brands comprise a national network of more than 1,800 centers in 39 states and D.C. The centers offer a wide range of general physical therapy services such as hand therapy, sports medicine and work injury prevention and management. Select Medical empowers its therapists by providing industry-leading continuing education opportunities. Select Medical's outpatient division provides physical therapy and athletic training services to professional sports teams, colleges, universities and high schools and serves as the exclusive physical rehabilitation provider to several major U.S. corporations.
Experience the power of physical therapy!
Select Medical provides equal employment [and affirmative action] opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability.
Company size
10,001+ employees
Industry
Wellness and Fitness Services
Org type
Public Company
Headquarters
Saco, Maine
