Medical Assistant/Chiropractic Assistant

Chiropractic Assistant (High-Performance Role – Fast-Paced Clinical Environment)

Health Star Clinic
Montgomery, AL

About Us

We are a fast-paced, high-volume Chiropractic office, family-owned for over 20 years. We are well known throughout Montgomery and surrounding areas for our compassionate staff, exceptional customer service, and results-driven care.

Our team operates with high standards, strong systems, and a patient-first mindset. We treat patients like family—and we expect our team to do the same.

Non-Negotiable Office Culture

• NO CELL PHONE POLICY: Phones are not allowed to be visible or used on the floor or in front of patients
• NO DRAMA POLICY: We maintain a positive, professional, team-focused environment at all times

If you cannot meet these expectations, this role is not a fit.

Read This First – Who This Role Is NOT For

Do not apply if you:

• Move slowly or struggle to keep up in a fast-paced environment
• Dislike constant interaction with patients
• Prefer unstructured work instead of following clear systems and training
• Are not naturally organized or attentive to cleanliness
• Bring negativity, distractions, or cannot commit to showing up for a reliable consistent work schedule. 
• Are unwilling to be held accountable to performance expectations (KPIs)

This is a high-energy, high-movement role. You will be on your feet, engaged, and interacting with patients throughout the day.

Position Overview

The Chiropractic Assistant plays a critical role in patient flow, patient experience, and clinical support.

You are responsible for:

• Ensuring patients feel welcomed, cared for, and guided through their visit
• Supporting doctors by collecting accurate patient information
• Maintaining a clean, organized, and efficient treatment environment
• Helping patients understand the benefits of chiropractic care and services

This is not a passive role—you are an active part of the patient experience and clinic performance.

Core Responsibilities

Patient Experience & Interaction

• Greet every patient with energy, professionalism, and a welcoming presence
• Provide superior customer service at all times
• Escort patients to exam and therapy areas efficiently
• Engage with patients and communicate the benefits of chiropractic care and services (once trained)
• Help create a positive, high-energy environment in the office

Clinical Support

• Take and record basic diagnostic information:
  • Blood pressure
  • Temperature
  • Height and weight
• Prepare patients for examination and treatment
• Support doctors with routine clinical tasks

Flow & Operations

• Control patient flow and assist in keeping the office running on time
• Monitor the waiting area and attend to patient needs
• Distribute educational materials as directed by the chiropractor
• Maintain accurate and organized patient records

Cleanliness & Organization

• Keep all areas clean, organized, and presentable throughout the day
• Perform continuous spot cleaning during operating hours
• Complete thorough end-of-day cleaning responsibilities
• Maintain a consistently tidy and professional workspace

Compliance

• Follow all office systems and training protocols
• Maintain strict adherence to HIPAA guidelines and patient confidentiality

Performance Expectations (KPIs)

This role is performance-driven. High performers consistently meet or exceed:

• Patient Flow Efficiency: Patients moved smoothly and on time
• Patient Experience: Positive interactions and high satisfaction
• Clinical Accuracy: Correct and consistent collection of patient data
• Cleanliness Standards: Workspace and clinic maintained at all times
• Engagement & Education: Ability to confidently communicate service benefits
• Team Contribution: Supporting overall clinic efficiency and workflow

Non-Negotiable Requirements

• MUST be a people person who enjoys interacting with patients
• MUST be a fast mover and able to keep up in a high-volume environment
• MUST be highly organized and naturally maintain cleanliness
• MUST be coachable and willing to follow systems and training exactly
• MUST have a positive attitude and high energy throughout the day
• Strong communication skills with patients and team members

Preferred (But Not Required)

• Experience in a medical or chiropractic office
• Experience in a fast-paced, patient-facing role

Work Schedule

• Monday – Thursday: 8:30 AM – 1:00 PM, 3:00 PM – 6:00 PM
• Friday: 8:30 AM – 1:00 PM
• Rotating Saturdays: 9:00 AM – 11:00 AM

Who Will Excel Here

This role is ideal for someone who:

• • Thrives in a fast-paced, high-energy environment
  • Takes pride in staying busy, organized, and productive
  • Enjoys helping people and being part of a team
  • Brings consistent effort, positivity, and professionalism every day

Final Note

If you are looking for a slow-paced or low-expectation job—this is not it.

If you want to be part of a high-performing team that moves fast, serves patients at a high level, and takes pride in their work, we want to hear from you.

Competitive hourly pay offered based on experience.