medical assistant urgent care

Insight Institute of Neuroscience & Neurosurgery (IINN) aims to advance, challenge, and revolutionize neurosciences and medicine through scientific research and advanced technology, driven by a passion to help others regardless of any obstacles and challenges that may lie ahead. Our integrated team of medical professionals does so through creative, innovative techniques and care principles developed because of our continuous pursuit to improve the field of medicine. Our integrated team works together to find solutions to both common and complex medical concerns to ensure more powerful, reliable results. Having multiple specialties “under one roof” Insight achieves its purpose in providing a comprehensive, collaborative approach to neuromusculoskeletal care and rehabilitation to ensure optimal results. Our singular focus is Patient Care Second to None!

Job Summary:

Our meticulous and approachable Medical Assistant (MA) works in conjunction with staff and providers to support the delivery of patient care second to none! The Medical Assistant thrives in a fast-paced, team oriented environment, supporting professionals throughout all facets of Healthcare. Under the supervision and direction of the provider, this person contributes to the care, planning and delivery of focused patient care. The MA is required to maintain patient and hospital confidentiality at all times, while also adhering to HIPAA confidentiality. This person is responsible for greeting patients, clients, vendors, and other visitors in a welcoming and respectful manner. The Medical Assistant ensures that all work areas are prepared for patient care and exhibit a welcoming and professional image at all times. Top candidates display a strong ability to work independently with limited supervision while administering top notch customer service skills.

Benefits for our Full Time Team Members:

• Comprehensive health, dental, and vision insurance coverage

• Paid time off, including vacation, holidays, and sick leave

• 401K with Matching; offerings vested fully @ 3 months of employment paired with eligibility to contribute

• Short & Long Disability, and Life Term insurance, complementary of Full Time Employment

• Additional Supplementary coverages offered @ employee's elections: Accident, Critical Illness, Hospital Indemnity, AD&D, etc.

Duties:

• Screen patients while performing and recording vital signs 

• Perform data entry through Electronic Medical Record system

• Maintain medical records and patient confidentiality 

• Disinfect and clean patient room; prepared exam room for procedures

• Explains treatment to patients as needed

• Assists physician during exam, to include but not limited to, wound care, suture removal, and ear irrigation 

• Greets visitors and patients in a friendly manner and answers questions in a helpful manner 

• Ability to multitask and move between responsibilities in fluid manner

• Adheres to JCAHO hospital standards and PolicyStat policies 

• Monitors supplies and inventory as needed 

• Demonstrates effective email and electronic communication skills

• Administers medication through injection or orally at the direction of the provider 

• Collect specimens and CLIA waived testing 

• Perform blood draws and IV insertion

• Assists with treatment to include, but not limited to ECGs, Nebulizer, Peak Flow, BATs, and PFTs

• Perform X-rays as needed

• Registers patient and assists with basic questions 

• Verifying insurances as needed

• Other duties as assigned 

Qualifications:

• Demonstrates eligibility to work for any employer in the U.S.

• High school diploma, GED, or suitable equivalent required. Associate’s or Bachelor’s Degree preferred

• One year certificate from college or technical school is preferred

• Familiarity and previous experience working with EMRs is preferred

• Previous healthcare experience of 1 year is preferred

• Breath Alcohol Technician (BAT) Certification (preferred but not required)

• Must be able to achieve CPR certification within 30 days of employment; active certification preferred

• Ability to provide excellent customer service to show superior patient care

• Demonstrates enthusiasm and drive

• Able to work compassionately with patients and coworkers to exhibit patient care second to none

• Exudes respect and flexibility to impact the workplace in a positive manner

• Ability to relate and work effectively with others; works well within a team environment

• Demonstrates excellent skills in verbal and written English communications for safe and effective patient care, in order to meet documentation standards

• Willingness to participate in goal-setting and educational activities for professional advancement

• Is aware of standards and performs in accordance with them

• Able to work in a fast paced environment

• Strong attention to detail

Insight is an equal opportunity employer and values workplace diversity!

Patient access 

Insight Institute of Neuroscience & Neurosurgery (IINN) aims to advance, challenge, and revolutionize

neurosciences and medicine through scientific research and advanced technology, driven by a passion to help

others regardless of any obstacles and challenges that may lie ahead. Our integrated team of medical

professionals does so through creative, innovative techniques and care principles developed because of our

continuous pursuit to improve the field of medicine. Our integrated team works together to find solutions to both

common and complex medical concerns to ensure more powerful, reliable results. Having multiple specialties

“under one roof” Insight achieves its purpose in providing a comprehensive, collaborative approach to

neuromusculoskeletal care and rehabilitation to ensure optimal results. Our singular focus is Patient Care

Second to None!

Job Summary:

Schedule: Part time

Our meticulous and empathetic Patient Access Representative works in our Multi-Specialty facility to help

provide patient care second to none!. The Patient Access Representative thrives in a fast-paced, team oriented

environment with professionals in neurology, pain management, chiropractic, physical therapy and many more.

The Patient Access Representative is cross-trained in all clinical administrative processes, therefore the Patient

Access Representative will also answer phones, check in and out patients, perform patient reminder calls, and

enter information into the EMR. The Patient Access Representative is required to maintain patient confidentiality

at all times. Top candidates for this role demonstrate superior customer service skills focusing on

patient/customer satisfaction.

Benefits for our Full Time Team Members:

Comprehensive health, dental, and vision insurance coverage

Paid time off, including vacation, holidays, and sick leave

401K with Matching; offerings vested fully @ 3 months of employment paired with eligibility to contribute

Short & Long Disability, and Life Term insurance, complementary of Full Time Employment

Additional Supplementary coverages offered @ employee's elections: Accident, Critical Illness, Hospital

Indemnity, AD&D, etc.

Duties:

Greets and interacts with patients in a friendly and polite manner

Provides solutions for customers; troubleshoots as needed

Perform data entry through Electronic Medical Record system.

Maintain medical records and patient confidentiality

Perform insurance verification as needed and directed

Answer phone calls in a friendly and helpful manner

Register patients and schedule appointments as directed

Ability to multitask and move between responsibilities in fluid manner

Adheres to departments standards and PolicyStat policies

Other duties as assigned

Qualifications:

Able to provide eligibility for employment for any U.S. employer

High school diploma or general education degree (GED) required

Associate’s or Bachelor’s Degree in Business or related field desired

6 months of relevant customer service experience preferred

Previous experience performing insurance verification is a plus

Ability to maintain a high level of confidentiality and professionalism at all times

Detailed oriented, conscientious and committed to precision in work results

Ability to relate to and work effectively with a wonderfully diverse populace

Exceptional phone and interpersonal skills

Proficiency with computers, preferably strong typing and desktop navigational skills

Ability to multitask and move between responsibilities in fluid manner

Ability to independently problem solve

Great data entry skills

Demonstrated skills in verbal and written English communications for safe and effective patient care and to

meet documentation standards

Friendly, empathetic & respectful

Reliable in work results, timeliness & attendance

Able to work in a fast-paced, and stressful environment while maintaining positive energy

Able to work under pressure and in situations that benefit from patience, tact, stamina and endurance

Committed to contributing to a positive environment, even in rapidly changing circumstances

Is aware of standards and performs in accordance with them

Insight is an equal opportunity employer and values workplace diversity!