Medical Assistant-NorthBrook Outpatient Center

Shirley Ryan AbilityLab is the global leader in physical medicine and rehabilitation for adults and children with the most severe, complex conditions. By joining our team, you’ll be part of our life-changing mission and vision. You’ll contribute to an innovative, multifaceted culture that is second to none — one that embraces collaboration, excellence, discovery and compassion. You’ll play a role in something that’s never been done before as we integrate science and clinical care to help patients achieve better, faster outcomes — as we Advance Human Ability, together.

Job Description Summary

The Medical Assistant will assist physicians in their offices or other medical settings. In accordance with respective state laws, the Medical Assistant performs a broad range of administrative and clinical duties. Provides direct patient care under the guidance of licensed personnel.

The Medical Assistant will consistently demonstrate support of the Shirley Ryan AbilityLab statement of Vision, Mission and Core Values by striving for excellence, contributing to the team efforts and showing respect and compassion for patients and their families, fellow employees, and all others with whom there is contact at or in the interest of the institute.

The Medical Assistant will demonstrate Shirley Ryan AbilityLab Core Attributes: Communication, Accountability, Flexibility/Adaptability, Judgment/Problem Solving, Customer Service and Core Values (Hope, Compassion, Discovery, Collaboration, and Commitment to Excellence) while fulfilling job duties.

Job Description

The Medical Assistant will:

• Support clinical operations through the management of patient flow within the unit and/or physician practice.
• Greet patients, visitors and staff with a high of customer service, respect, and professionalism.
• Perform clinical duties, including:
• Patient vitals and weights
• Patient interviews for medical histories, including recording allergies, medications, and chief complaints.
• Clinical documentation in accordance with regulatory standards, policies and procedures
• Venipuncture according to guidelines, protocols, and standard aseptic technique
• Specimen collection
• Wound care, skin checks, dressing changes
• Bowel and Bladder care, including straight catheter placements, hemoccult, and rectal checks.
• Basic EKG
• Respiratory testing as ordered by the physician, such as pulse oximetry, nebulizer treatments, and pulmonary function.
• Patient and room prep for visits or procedures, including lifting, transfers, and set up of equipment and instrumentation.
• Glucose testing as needed
• Exam assistance as determined by the supervising physician or care team
• Perform administrative duties including the check-in or receiving of patients, scheduling and registration, basic secretarial skills and medical transcription, handling telephone calls and writing correspondence, check-out of patients
• Serve as a liaison between the physician and other departments/individuals.
• Perform all other duties that may be assigned in the best interest of the Shirley Ryan AbilityLab.

Reporting Relationships

• Reports directly to the Director. Physician Practice or Clinical Manager

Knowledge, Skills & Abilities Required

• Certificate or diploma from a Medical Assistant program.
• Completion of an internship that provides practical experience in qualified physicians' offices, accredited hospitals, or other health care facilities.
• Current CPR or BLS certification from the American Heart Association or American Red Cross required.
• Minimum one year of professional experience performing venipuncture, wound care, assistive procedures as outlined above, preferred.
• Ability to maintain confidentiality and patient privacy standards at all times and in the completion of all duties.
• Intermediate computer skills and experience working within an electronic medical record, strongly preferred.
• Problem solving and decision making skills, with ability to confront and resolve issues in a timely manner.
• Ability to handle and prioritize many tasks under potentially stressful situations.
• Strong interpersonal skills necessary to communicate effectively with patients, patient families, employees, physicians, referring parties, and other SRALab system-wide staff.

Working Conditions

• Normal office environment with little or no exposure to dust or extreme temperature.

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified.

Pay and Benefits*:

Pay Range:

27.00 USD Hourly

Benefits: Shirley Ryan AbilityLab offers a comprehensive benefits program that is competitive with our industry peers in our geographic locations:  https://www.sralab.org/benefits

*Benefits and benefits’ eligibility can vary by position.

Benefits

Learn about the benefits of working at Shirley Ryan AbilityLab, including vacation hour, healthcare plans, 401k and more.

Benefits

Equal Employment Opportunity Employer

Shirley Ryan AbilityLab is an Equal Employment Opportunity Employer. All applicants will be afforded equal employment opportunity without discrimination because of race, color, religion, sex, marital status, national origin or ancestry, citizenship status, age, disability, sexual orientation, gender identity, genetic information, military status, order of protection status, unfavorable discharge from military service, or any other characteristics protected by law.

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Shirley Ryan AbilityLab is an Affirmative Action Employer as required by law.