Medical Assistant – CCM/RPM (Remote | Bilingual)
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Woodlands Primary Healthcare
TX
Summary
The Medical Assistant will conduct monthly outreach calls to manage chronic disease patients and document clinical interactions in eClinicalWorks. They will also coordinate care between providers and ensure compliance with CMS billing requirements.
Job Description
Benefits:
- Bonus based on performance
- Competitive salary
- Dental insurance
- Opportunity for advancement
- Paid time off
Woodlands Primary Healthcare is a growing primary care practice seeking a detail-oriented, self-motivated Medical Assistant to support our Chronic Care Management (CCM) and Principal Care Management (PCM) programs remotely. This is an excellent opportunity for a bilingual MA who thrives in a patient-centered environment and is comfortable working independently from home.
About the Role
You will serve as a key touchpoint for our chronic disease patients — conducting monthly care coordination calls, documenting clinical interactions, updating care plans, and ensuring patients remain engaged with their treatment goals between office visits. This is a remote position requiring reliable internet, a quiet workspace, and strong self-discipline.
Key Responsibilities
- Conduct monthly CCM/PCM outreach calls with enrolled patients to review symptoms, medications, and care plan progress
- Accurately document all encounters and time logs in eClinicalWorks (ECW)
- Coordinate care between specialists, PCP, and ancillary providers
- Assist with care plan creation and updates under provider supervision
- Identify and escalate urgent patient concerns to the clinical team
- Maintain compliance with CMS billing requirements for CCM/PCM time tracking
- Support patient enrollment and consent documentation
Requirements
- Medical Assistant certification (CMA, RMA, or equivalent) preferred
- Minimum 2–3 years of experience in a clinical or care coordination role
- Proficiency in eClinicalWorks (ECW) — required, no exceptions
- Experience with CCM, PCM, or RPM programs strongly preferred
- Bilingual — English/Spanish required (spoken and written)
- Must reside in the Spring, TX or Katy, TX area
- Reliable home office setup with stable internet connection
- Strong communication, documentation, and time-management skills
- Ability to work independently with minimal supervision
Compensation & Schedule
- Pay: $17–$25/hour depending on experience
- Full-time or part-time options available
- Monday–Friday | Standard business hours (CST)
Benefits
- Paid time off
- Flexible scheduling
- Growth opportunities within an expanding practice
- Supportive clinical team and clear workflows
Flexible work from home options available.
Woodlands Primary Healthcare is a comprehensive medical facility located in The Woodlands, TX. This patient-focused center offers a wide range of services including preventive care, acute care, chronic care, and specialty care. The facility also provides additional services such as physical therapy, lab testing, and imaging.
Led by Dr. Javier Sosa, Dr. Jaime Ochoa, and Dr. Hernan Martinez, the dedicated team at Woodlands Primary Healthcare is committed to delivering compassionate and high-quality care to all patients. They prioritize patient comfort and support, ensuring that individuals feel heard and cared for during their healthcare experiences.
The center also features an aesthetic clinic run by health professionals, offering treatments such as anti-aging and body contouring. Woodlands Primary Healthcare accepts a variety of insurance plans, including major providers like Aetna, Cigna, Humana, and United Healthcare, among many others.
Their mission is to provide accessible, affordable, and compassionate care, making them a valuable healthcare resource in The Woodlands community
Company size
51-200 employees
Industry
Medical Practices
Org type
Privately Held
Headquarters
The Woodlands, Texas
Woodlands Primary Healthcare is a comprehensive medical facility located in The Woodlands, TX. This patient-focused center offers a wide range of services including preventive care, acute care, chronic care, and specialty care. The facility also provides additional services such as physical therapy, lab testing, and imaging.
Led by Dr. Javier Sosa, Dr. Jaime Ochoa, and Dr. Hernan Martinez, the dedicated team at Woodlands Primary Healthcare is committed to delivering compassionate and high-quality care to all patients. They prioritize patient comfort and support, ensuring that individuals feel heard and cared for during their healthcare experiences.
The center also features an aesthetic clinic run by health professionals, offering treatments such as anti-aging and body contouring. Woodlands Primary Healthcare accepts a variety of insurance plans, including major providers like Aetna, Cigna, Humana, and United Healthcare, among many others.
Their mission is to provide accessible, affordable, and compassionate care, making them a valuable healthcare resource in The Woodlands community
Company size
51-200 employees
Industry
Medical Practices
Org type
Privately Held
Headquarters
The Woodlands, Texas
