Medicaid Coordinator (AmeriCorps)

Program, Organization, & Position Description: The Iowa Community Corps AmeriCorps program helps build strong communities by responding to public health needs through food security and resource navigation efforts. Iowa Community Corps members support community-based organizations by improving the capacity, quality, and cultural competency of the services they provide. Iowa Community Corps members also build human infrastructure for organizations through volunteer and community engagement. Lastly, Iowa Community Corps members receive training and professional development to help build a strong workforce of Community Health Workers in Iowa.

Primary Health Care, Inc. (PHC) is a nonprofit healthcare organization serving nearly 40,000 patients annually across central Iowa, including Polk, Marshall, and Story counties. PHC provides medical, dental, and behavioral health services to individuals who face barriers to care. Our mission is to provide healthcare and supportive services to all people to improve their quality of life.

The Medicaid Coordinator serves as an advocate and resource for patients, helping individuals and families navigate the Medicaid enrollment and renewal process to maintain uninterrupted access to affordable medical, dental, and behavioral health services. This position provides individual, group, and community outreach and education regarding Medicaid eligibility, enrollment, renewal, and community engagement requirements. The Medicaid Coordinator facilitates initial enrollment and biannual redetermination while supporting the organization through the development and implementation of internal processes that maximize stable insurance coverage for Primary Health Care patients.

Anticipated Schedule: Member is expected to serve between the hours of 8:00 am-5:00 pm, Monday thru Friday, a minimum of 26 hours per week. Occasional nights and weekend service will be necessary and will align with service site activities.