Meat Department Associate

Description

Receiving:

• Check the load against the invoice for proper billing.

• Report overages and shortages, report to the Meat Department manager

• Inspect all products for quality and condition. Identify products that are not acceptable, report to the Meat Department manager

• Put load away in designated storage area, while maintaining proper rotation and cleanliness.

• Code date all product to assist in proper rotation.

Department Maintenance:

• Coordinate storage of items to be returned to suppliers. See that unsellable items are properly disposed of. Keep accurate shrinkage logs.

• Ensure that meat shelves, displays, aisles, prep & storage areas are in clean, orderly conditions, meeting all health department standards.

• Ensure trash is removed; sales floor and prep areas are swept and mopped daily.

• Perform daily cooler & sales floor temperature checks

• Ensure freshness and quality through rotation of product throughout the department

• Maintain a cleaning log for the sales floor and meat retail area

• Cleans and sanitizes meat preparation areas, equipment, and fixtures with the manner and procedures established by the department and in accordance with all applicable health regulations.

• Monitors inventory of cleaning supplies and sanitizing chemicals, informing the Meat Manager when supplies are low according to the department standards

Merchandising:

• Plan attractive meat displays, using color and texture to enhance.

• Ensure displays are replenished, rotated, culled daily.

• Ensure building and maintaining of in-store displays, according to established standards for appearance, variety and ease of shopping and stocking.

• Ensure accurate, up-to-date uniform department signs.

Customer Service:

• Assist customers meat questions in prompt friendly manner.

• Assist customers with special orders and oversee special orders system in the department to ensure customers receive their orders.

• Respond to meat department customer suggestions, comments & complaints in a reasonable manner.

• Always make our customers know that they are important and special, assist in any other department as needed.

• Answer & route phone calls.

• Greets customers and provides them with prompt and courteous service and assistance as needed.

Other Responsibilities:

• Perform other tasks assigned by management.

• Assist other customers in all departments, in prompt friendly courteous manger, referring them to other staff when necessary.

• Maintain department logs, cleaning schedules, safety materials, and inventory documents.

• Must have basic knowledge of math, weights, and measures.

• Have knowledge of Meat & Seafood products and ability to reference customer questions.

• Performs duties in a safe and efficient manner

• Participates in training activities to increase personal skill levels, and to improve overall department processes and customer service.

• Meets the physical requirements to perform the job functions listed below.

Requirements

• Minimum 1 year experience in Meat & Seafood department or equivalent retail experience
• Organized, consistently follows through on commitments
• Demonstrates the ability to handle multiple demands
• Communications skills – clear directions, good listener
• Problem solving – Anticipating, analyzing, and identifying problems
• Experience serving the public
• Ability to project friendly, outgoing personality
• Understand key business standards related to food, service, and cleanliness
• Continuously interacting with customers and co-workers
• Willingness and ability to learn and grow to meet the changing requirements of the job
• Ability to lift heavy boxes frequently up to 40 pounds and occasionally up to 50 pounds
• Ability to walk and stand for long periods
• Ability to work in cold, wet conditions
• Prolonged standing, walking, squatting, and/or bending
• Repetitive use - hand to finger motions, handle or feel objects, reach with hands and arms
• Must be able to adjust vision to both day and night lighting and be able to focus on distant and close-range projects
• Occasionally high stress when dealing with systems/customers/staff
• Ability to remain calm under pressure and in stressful situations
• Willingness to work weekends
• Regular, predictable attendance
• Ability to work a flexible schedule to include a variety of shifts -- afternoons, nights, weekends, and holidays
• Evening/night work may be required