Matter Maintenance Specialist

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Accountabilities:

• Manage and process post-opening matter maintenance requests, including billing updates, rate changes, matter transfers, and client record modifications.
• Review incoming requests through ticketing and intake platforms to ensure completeness, accuracy, and appropriate approvals before processing.
• Maintain accurate client and matter data across firm systems while ensuring compliance with internal policies and client billing requirements.
• Perform quality control checks, identify inconsistencies or data discrepancies, and coordinate corrective actions when needed.
• Collaborate with finance, billing, and administrative teams to support accurate rate structures and client-specific billing arrangements.
• Track request status and maintain detailed audit trails to ensure timely completion and operational transparency.
• Provide professional communication and support to attorneys, staff, and stakeholders while handling sensitive information with discretion and confidentiality.

Requirements:

• Minimum of 2+ years of experience in matter maintenance, legal operations, accounting, financial analysis, or related law firm environments.
• Previous experience working within a law firm or professional services organization is strongly preferred.
• Familiarity with legal intake, billing, or accounting platforms such as Upfront, Aderant, or similar systems.
• Strong organizational skills with the ability to manage multiple priorities and deadlines in a high-volume environment.
• Excellent attention to detail and analytical capabilities to validate information and identify potential errors.
• Ability to exercise sound judgment, maintain confidentiality, and communicate professionally across teams and leadership levels.
• Experience with research tools, ticketing systems, and enterprise-wide project coordination is considered a plus.
• Strong written and verbal communication skills with a proactive, solution-oriented mindset.

Benefits:

• Competitive annual salary ranging from $70,000 to $90,000
• Flexible remote and hybrid work arrangements
• Opportunity to work with a nationally recognized legal organization
• Collaborative and inclusive workplace culture
• Career growth and professional development opportunities
• Exposure to enterprise-level legal and financial operations
• Supportive team environment focused on operational excellence.

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How Jobgether works:

We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team.

We appreciate your interest and wish you the best!

 Why Apply Through Jobgether? 

Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time.

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