MASTER TEMPLATE Cashier/Receptionist
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Bloomington Normal Auto Mall
Normal, IL, US
Summary
The role involves providing administrative support to the sales and service departments while serving as the primary point of contact for customers. Responsibilities include greeting visitors, managing phone calls, and handling customer inquiries or complaints in a professional manner.
Job Description
We are currently looking for a full and part time reliable individuals to fill a dealership administrator/receptionist role (days/evenings/Saturday) at our Bloomington Auto Dealership. You would be providing support to the Sale and Service Department as well as interfacing with customers on a regular basis. We can offer a clean an beautiful work environment, a competitive wage, and an exceptional benefit package.
Benefits
- Health, Dental & Vision Insurance
- BCBS Health & Wellness Discounts/Programs
- Life Insurance
- 401(k)
- Paid time off / Vacation
- Growth / Advancement Opportunities
- Employee Vehicle Purchase Policy
- Above Average Industry Pay
- Publicly traded organization / stability
- Employee referral bonuses
Responsibilities
- Provide prompt, efficient, quality service to all customers at all times
- Excellent attendance is expected, and call-ins must be made to your manager when you are unable to report to work
- Greet customers in a timely, friendly and professional manner
- Answer all external and internal customer questions with honest and genuine concern
- Ensure that customer complaints are handled tactfully, promptly, with genuine concern, and according to dealership guidelines. Contact manager when appropriate
- Answer all phone calls promptly and route calls to appropriate parties. Messages will be taken when necessary
- Assist in other administrative duties including sorting and filing
- Attend all department and staff meetings
- Other duties as assigned.
Qualifications
- Excellent listening/communication skills, outgoing and positive personality
- Punctual nature and ability to handle schedule flexibility and dynamic work environment
- Professional appearance and eager to improve on all aspects
- Valid driver’s license and clean driving record
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Sales of Audi, VW, Porsche and Mercedes Benz. Dedicated to providing superior service to our distinguished customers by establishing a unique experience for our elite clientele...which includes you! Our professional sales staff and skilled service and parts department, we are committed to changing the autombile purchasing experience.
Founded
2010
Company size
11-50 employees
Industry
Motor Vehicle Manufacturing
Org type
Public Company
Sales of Audi, VW, Porsche and Mercedes Benz. Dedicated to providing superior service to our distinguished customers by establishing a unique experience for our elite clientele...which includes you! Our professional sales staff and skilled service and parts department, we are committed to changing the autombile purchasing experience.
Founded
2010
Company size
11-50 employees
Industry
Motor Vehicle Manufacturing
Org type
Public Company