Massage Therapist- On Call
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Omni Hotels & Resorts
Fort Worth, TX, US
Summary
Provide high-quality massage therapy and body treatments to guests while maintaining spa operational procedures and sanitation standards. Focus on exceeding guest expectations and driving retail sales through professional product recommendations.
Job Description
Overview:
To provide and maintain the highest standards of massage therapy, body treatments and recommendations for home care, daily operational procedures, overall excellent guest care, creating a feeling of rest and relaxation for our guests, resulting in high retention and increased treatments and retail sales for the Mokara Spa at the Omni Fort Worth Hotel. Therapists will focus on exceeding Guest expectations by relying on guest preferences placed in the guest history, while maintaining Omni standards as well as the Guest safety at all times.
Responsibilities:
- Provide the very highest quality in terms of treatment and professional concept.
- To work as part of the spa therapy team to consistently provide the highest possible standard of treatment, creating a sensory journey for guests helping them to rest, relax and regain a sense of balance and harmony in their lives.
- Responsible for setting up the treatment rooms according to procedures and disposing of laundry in a timely basis.
- Maintain sanitation of work area and equipment as required by state board guidelines.
- Ensure all professional stock is being used in compliance with the PAR levels to assist with reduction in product waste.
- To begin and end treatments at the published time and ensure correct procedures of all treatments are being followed at all times.
- Ensure all guests depart with a completed prescription form after each and every service.
- Strive to consistently encourage upgrades and produce a minimum of 10% in retail sales per day / week/ month.
- Ensure all equipment and linens, etc are fully stocked on a day-to-day basis in your treatment room.
- Ensure all inventory levels are accurate so that you are prepared for the day.
- Relay with confidence product and service benefit to guests.
Qualifications:
- Self motivated
- Maintain a professional appearance at all times.
- State of Texas Massage License
- 1 year of minimum experience in massage therapy
- Team player
- Responsible, dependable
- High personal standards and values
- Effective communicator
- Excellent guest care, guest service and attention to detail
- Flexible and cooperative
Omni Hotels and Resorts creates genuine, authentic guest experiences at 50 distinctive luxury hotels and resorts in leading business gateways and leisure destinations across North America.
From exceptional golf and spa retreats to dynamic business settings, each Omni Hotel and Resort showcases the local flavor of the destination while featuring four-diamond services, signature restaurants, Wi-Fi connectivity and unique wellness options. Known for its award-winning, personalized service, Omni Hotels leaves a lasting impression with every customer interaction, with a heightened level of recognition and rewards delivered through its Select Guest loyalty program and the company's "Power of One" associate empowerment program.
Founded
2022
Company size
10,001+ employees
Industry
Hospitality
Org type
Privately Held
Headquarters
Dallas, TX
Omni Hotels and Resorts creates genuine, authentic guest experiences at 50 distinctive luxury hotels and resorts in leading business gateways and leisure destinations across North America.
From exceptional golf and spa retreats to dynamic business settings, each Omni Hotel and Resort showcases the local flavor of the destination while featuring four-diamond services, signature restaurants, Wi-Fi connectivity and unique wellness options. Known for its award-winning, personalized service, Omni Hotels leaves a lasting impression with every customer interaction, with a heightened level of recognition and rewards delivered through its Select Guest loyalty program and the company's "Power of One" associate empowerment program.
Founded
2022
Company size
10,001+ employees
Industry
Hospitality
Org type
Privately Held
Headquarters
Dallas, TX