Marina Dock Attendant (Part-Time)

Job Details: Job Location: Bay Point Marina - Panama City, FL, Position Type: Part Time, Salary Range: Undisclosed,

Job Summary

Marina Dockhand is responsible for assisting with daily operations, including mooring, fueling, and customer service. Duties involve maintaining cleanliness, ensuring safety protocols, and providing support to marina guests and colleagues.

Primary Responsibilities & Essential Functions

Assist Dockmaster with ensuring that all dockhands are following proper policies and procedures throughout the Marina 
Ensure dockhands are thoroughly trained in accordance with all marina policies and procedures 
Assist Dockmaster with compiling and execution of worklists for the marina 
Ensure dockhands are completing all routine daily tasks 
Carries out routine cleaning duties that meet established quality standards for all marina related operations; ensures the recognized standards are maintained and that quality, and delivery commitments are met  
Assists the Dockmasters and other Dockhands in marina related duties such as securing boats to docks, connecting and monitoring utility services (power, water and telephone), black water pump out, waste disposal and facility sanitation  
Provides the highest level of customer and guest services, expedites any and all requests from vessels including transport of patrons and baggage to and from dockside, delivery of provisions and packages  
Routinely operates, motor and water vehicles and other various mechanized equipment  
Provides general security and supports marina and facility security teams in their security related efforts; reports disturbances in dock area to superiors and maintains general vigilance  
Assists refueling operations when required at the marina refueling facility, ensures safe fueling procedures  
Provides service to marina and facility guests and carries out routine marina maintenance  
Complying with instructions or duties as may be reasonably assigned 
All other duties as assigned  

Qualifications:

Education and Experience

1-2 years marina experience preferred 
Sufficient education and literacy needed to identify and read product labels and to communicate with guests about job-related needs  
Ability to read write and speak, and communicate in basic English preferred

Knowledge, Skills, Abilities

Detail-oriented and thorough, with the ability to perform consistent work to the highest standards
Ability to remain discreet and respect the privacy of guests
Ability to interact with guests in a pleasant and friendly manner
Ability to read, write, speak, and communicate in basic English (preferred)
Positive attitude with strong communication skills; able to relate well to customers and motivate staff
Commercial awareness and an eye for detail in all aspects of work
High standards of presentation and accuracy in written work
Broad knowledge of marina operations, including boat lifting, handling, and towing, as well as plant and equipment maintenance
Familiarity with common marina operational documentation (e.g., agreements, contracts, terms and conditions, rules and regulations) and ability to analyze them
Proven skills or willingness to be trained in administration, seamanship, communication, health and safety, plant and equipment maintenance, and marina operations
Proficient swimmer
Full driving license
CPR and First Aid certification (preferred, may obtain after hire)

Physical Demands

Ability to lift, carry, and move items weighing up to 50 lbs regularly and up to 75 lbs occasionally with assistance or tools for heavier items
Ability to stand and walk for extended periods of time, often on wet, uneven, or slippery surfaces while performing tasks
Frequent bending, stooping, crouching, kneeling, reaching, or working in awkward positions
Manual dexterity required for operating tools, equipment, and handling lines or supplies
Ability to push or pull cards, boats, or equipment as required,
Adequate vision and hearing for identifying safety hazards, inspections, and effective communications
Swimming proficiency required for safety around water
Ability to assist in emergency situations, which may involve physically demanding tasks

Working Conditions

Work is primarily performed outdoors in various weather conditions, including sunlight, heat, cold, rain, and wind
Exposure to wet, slippery, uneven surfaces
May work on ladders, scaffolding, floating docks, or boats
Occasional exposure to noise, moving equipment, and operational hazards
Frequent interaction with tools, equipment, and customer items
Employees may be required to respond to emergency situations, including water recues or evacuations
Tasks may involve handling hazardous materials with proper safety procedures and personal protective equipment (PPE)

The above statements are intended to describe the general nature and level of work being performed and are not an exclusive list of all duties and responsibilities.  The St. Joe Company/St. Joe Resort Operations reserves the right to amend and change responsibilities to meet business and organizational needs.