Maple & Ash Boston - Host
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MAPLE HOSPITALITY GROUP
Boston, MA, US
Summary
Manage guest reservations using OpenTable and facilitate the arrival process by greeting and seating guests. Coordinate with the service team to identify VIPs and ensure a seamless dining experience while maintaining a professional demeanor.
Job Description
Job Details: Job Location: Maple & Ash Boston LLC - Boston, MA, Salary Range: $18.00 - $20.00Hourly, Join Maple Hospitality Group, where culinary excellence meets unparalleled service. Led by renowned restaurateur Jim Lasky and two-Michelin-starred Chef Danny Grant, known for his innovative approach to fine dining, we're building a team of passionate food lovers dedicated to creating iconic destinations.
We believe success hinges on impeccable food, world-class service, and one-of-a-kind dining experiences. As we expand across Chicago, Scottsdale, Dallas, Santa Barbara, Miami and Boston you'll find endless opportunities for growth, travel, and continuing education.
Our culture is built on four core principles:
Generosity: Always give more, exceed expectations.
Excellence: Deliver exceptional work with unmatched expertise.
Fun: Love what you do, laugh often, and enjoy the journey.
Fail Fast: Learn from mistakes, adapt, and keep improving.
What You Will Do
Manage reservations on OpenTable
Enthusiastically engage guests upon arrival and graciously thank them for dining
Manage waiting guests
Designate table assignments
Exhibit an excellent service attitude and be willing to go out of their way to accommodate our guests
Be flexible and able to adjust to meet the changing needs of the restaurant and guests
Maintain a level of professionalism and community effectively, Use critical thinking to handle difficult guest situations
Be considerate and willing to help out fellow teammates
Tolerate pressure and work calmly and efficiently during busy times
Identify investors and restaurant VIPs and notify their server
Communicate changes/events that can influence covers
Other tasks as assigned
Qualifications: Who We Are Looking For
Ability to use reservation systems
Professional, articulate, friendly, and punctual
Possesses and exhibits the drive to provide exceptional service and willingness to go out of your way to accommodate guests
Flexible hours are required (able to work days, nights, weekends, holidays)
Confidence in personal style and appearance
Must be able to work at a rapid pace while maintaining attention to detail
Communication and ability to delegate
Skilled in time management
This role requires the ability to move and lift up to 25 lbs. Standing, sitting, or walking for extended periods of time and ensuring a professional appearance in a clean uniform are also required.
Maple Hospitality Group is an equal opportunity employer committed to hiring a diverse workforce and supporting an inclusive culture. MHG does not discriminate on the basis of disability, gender, veteran status or any other basis protected under federal, state or local laws.
Our story began in 2015 at 8 W. Maple Street in Chicago where Partners Jim Lasky and Chef Danny Grant set out to redefine the traditional notion of what the most generous hospitality could look like.
Since then, we’ve built a family of luxury restaurants including Maple & Ash Chicago, Maple & Ash Scottsdale, and Monarch and Kessaku in Dallas— each their own bold take on what we deliver best; exceptional meals served by a world-class team in a vibrant atmosphere; all made with love.
At Maple Hospitality Group, we aim to present experiences that can be imitated, but never duplicated. We pride ourselves on being playful, but have created a sincere brand of hospitality that is uniquely ours, and second to none.
We make our mark in a major way, but with the most deliberate of intentions. Like the dishes that make their way out of our kitchen and onto the table, our recipe for success is crafted by carefully preparing every detail of each project we create, from conception to completion.
Founded
2015
Company size
501-1,000 employees
Industry
Hospitality
Org type
Partnership
Headquarters
Chicago, Illinois
Our story began in 2015 at 8 W. Maple Street in Chicago where Partners Jim Lasky and Chef Danny Grant set out to redefine the traditional notion of what the most generous hospitality could look like.
Since then, we’ve built a family of luxury restaurants including Maple & Ash Chicago, Maple & Ash Scottsdale, and Monarch and Kessaku in Dallas— each their own bold take on what we deliver best; exceptional meals served by a world-class team in a vibrant atmosphere; all made with love.
At Maple Hospitality Group, we aim to present experiences that can be imitated, but never duplicated. We pride ourselves on being playful, but have created a sincere brand of hospitality that is uniquely ours, and second to none.
We make our mark in a major way, but with the most deliberate of intentions. Like the dishes that make their way out of our kitchen and onto the table, our recipe for success is crafted by carefully preparing every detail of each project we create, from conception to completion.
Founded
2015
Company size
501-1,000 employees
Industry
Hospitality
Org type
Partnership
Headquarters
Chicago, Illinois
