Manager Registered Nurse - Utilization Management
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SSM Health
MO
Summary
Oversees system-wide operational management of utilization management activities and leads a high-performing team to ensure quality patient care. Analyzes program effectiveness, monitors performance metrics, and ensures compliance with regulatory and accrediting standards.
Job Description
It's more than a career, it's a calling
MO-REMOTE
Worker Type:
Regular
Job Highlights:
Lead a team dedicated to delivering high-quality, cost-effective patient care. As the Manager of RN Utilization Management, you'll combine clinical expertise with strategic leadership to oversee care coordination, utilization review, and regulatory compliance initiatives, helping ensure patients receive the right care at the right time while driving exceptional outcomes across the continuum of care.Scheduling & Logistics:
- The position is fully remote.
- Candidates must reside in our foot state footprint, MO OK, IL or WI
- Preference is given to candidates located in the St. Louis region due to the Mission Hill Corporate office location.
- Standard work hours are Monday through Friday, 8:00 a.m. to 4:30 p.m.
- Occasional weekend support may be required, as the role includes managing weekend staff. This support is ad hoc and not a formal on-call requirement.
Skills & Matching Criteria:
- Extensive Utilization Management experience or Case Management experience.
- Strong understanding of CMS, Medicare & Medicaid, and Commercial regulations.
- Experience leading large cross-functional teams at a management level.
- Experience leading denials and appeals resolutions.
- Experience analyzing denial, authorization, and utilization data to identify trends, opportunities, and areas for improvement.
- Ability to embrace change and promote continuous improvement.
- Effective leadership through evolving priorities and organizational initiatives.
- Ability to foster a culture of accountability, collaboration, adaptability, and engagement.
- Ability to serve as a trusted partner to staff, physicians, and operational leaders.
Job Summary:
Oversees the system wide day-to-day operational management of Utilization Management (UM) activities and services and the development of a high performing team. Analyzes the effectiveness of programs and staff. Exercises discretion and independent judgment that directly supports UM activities.
Job Responsibilities and Requirements:
PRIMARY RESPONSIBILITIES
- Responsible for department operations, which includes referrals, medical necessity and experimental/investigational reviews, and application of medical policies and business processes.
- Ensures the quality and accuracy of Utilization Management (UM) review decisions, and the adherence to UM and Care Management departmental policies.
- Participates in the development of policies and oversee staff activities to ensure compliance with regulatory and accrediting standards.
- Oversees staffing and productivity and adjusts staffing patterns to provide adequate coverage for UM operations during absences and vacancies.
- Monitors and adheres to budget. Approves or monitors expenditures, purchases, and other actions to ensure compliance with budget guidelines.
- Ensures that the UM team meets performance metrics and work plan requirements.
- Represents UM in the participation on committees, task forces, work groups and multidisciplinary teams, as assigned.
- Assists with the development, maintenance, and adherence of UM programs and processes.
- Assists and participates in meeting company and department goals such as quality improvement activities.
- Recruits, engages, develops, leads, and manages assigned staff.
- Performs other duties as assigned.
EDUCATION
- Bachelor's degree in nursing
EXPERIENCE
- Two years' acute nursing registered nurse experience and five years' utilization management experience, with two years' of demonstrated progressive leadership experience
PHYSICAL REQUIREMENTS
- Frequent lifting/carrying and pushing/pulling objects weighing 0-25 lbs.
- Frequent sitting, standing, walking, reaching and repetitive foot/leg and hand/arm movements.
- Frequent use of vision and depth perception for distances near (20 inches or less) and far (20 feet or more) and to identify and distinguish colors.
- Frequent use of hearing and speech to share information through oral communication. Ability to hear alarms, malfunctioning machinery, etc.
- Frequent keyboard use/data entry.
- Occasional bending, stooping, kneeling, squatting, twisting and gripping.
- Occasional lifting/carrying and pushing/pulling objects weighing 25-50 lbs.
- Rare climbing.
REQUIRED PROFESSIONAL LICENSE AND/OR CERTIFICATIONS
State of Work Location: Illinois
- Registered Professional Nurse (RN) - Illinois Department of Financial and Professional Regulation (IDFPR)
State of Work Location: Missouri
- Registered Nurse (RN) Issued by Compact State
- Or
- Registered Nurse (RN) - Missouri Division of Professional Registration
State of Work Location: Oklahoma
- Registered Nurse (RN) Issued by Compact State
- Or
- Registered Nurse (RN) - Oklahoma Board of Nursing (OBN)
State of Work Location: Wisconsin
- Registered Nurse (RN) Issued by Compact State
- Or
- Registered Nurse (RN) - Wisconsin Department of Safety and Professional Services
Work Shift:
Day Shift (United States of America)
Job Type:
Employee
Department:
8746020033 Sys First Level Review
Scheduled Weekly Hours:40
SSM Health is an Equal Opportunity Employer. SSM Health provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, gender, pregnancy, sexual orientation, gender identity, national origin, age, disability, protected veteran status, genetic information, or any other characteristic protected by applicable federal, state, or local law. Click here to learn more.
SSM Health is a Catholic, not-for-profit, fully integrated health system dedicated to advancing innovative, sustainable, and compassionate care for patients and communities throughout the Midwest and beyond. The organization’s 40,000 team members and 13,900 providers are committed to fulfilling SSM Health’s Mission: “Through our exceptional health care services, we reveal the healing presence of God.”
With care delivery sites in Illinois, Missouri, Oklahoma and Wisconsin, SSM Health includes hospitals, physician offices, outpatient and virtual care services, comprehensive home care and hospice services, a fully transparent pharmacy benefit company, a health insurance company and an accountable care organization. It is one of the largest employers in every community it serves. For more information, visit ssmhealth.com
Visit jobs.ssmhealth.com to fulfill your calling with SSM Health. Together – We Care.
Founded
1872
Company size
10,001+ employees
Industry
Healthcare
Org type
Nonprofit
Headquarters
St Louis, Missouri
SSM Health is a Catholic, not-for-profit, fully integrated health system dedicated to advancing innovative, sustainable, and compassionate care for patients and communities throughout the Midwest and beyond. The organization’s 40,000 team members and 13,900 providers are committed to fulfilling SSM Health’s Mission: “Through our exceptional health care services, we reveal the healing presence of God.”
With care delivery sites in Illinois, Missouri, Oklahoma and Wisconsin, SSM Health includes hospitals, physician offices, outpatient and virtual care services, comprehensive home care and hospice services, a fully transparent pharmacy benefit company, a health insurance company and an accountable care organization. It is one of the largest employers in every community it serves. For more information, visit ssmhealth.com
Visit jobs.ssmhealth.com to fulfill your calling with SSM Health. Together – We Care.
Founded
1872
Company size
10,001+ employees
Industry
Healthcare
Org type
Nonprofit
Headquarters
St Louis, Missouri