Manager, Proposals

Overview

LabConnect improves lives by partnering with pharmaceutical and biotech companies, and clinical research organizations (CROs) to accelerate the development of new medicines around the world.

We are an independent, global, one-stop-shop focused on delivering Central Laboratory Services that are tailor-made, timely and flexible to meet the evolving study demands of traditional to increasingly complex trials. Additionally, we provide Functional Service Provider (FSP) Solutions, supporting our clients with scientific and technical expertise, acting as an extension of their team, coordinating all laboratory related needs, advising on strategies for lab data collection and providing end-to-end analytical and logistical solutions. 

Job Summary

The following duties are normal for this position; however, they are not to be construed as exclusive or all-inclusive.  Other duties may be required and assigned. 

Essential Duties and Responsibilities

• Oversee the clinical study quote submission process and timelines to exceed customer expectations and facilitate an efficient, high quality, accurate, and timely submission for the assigned team’s tasks.
• Provide mentoring, guidance, and training to Proposal Management team members relevant to their assigned deliverables.
• Perform a quality and financial review of quotations for new and revision quote requests using the company’s pricing tools and matrices prior to submission for final approval, when required.
• Make pricing recommendations to align study quotes with company financial goals and organizational priorities.
• Participate in strategy and budget review calls.
• Assist in monitoring pricing practices to determine accuracy and relevance to study type and operational processes.
• Make strategic recommendations on desirable proposals, based on established financial and operational criteria.
• Participate in cross-functional teams empowered to improve the quality and timeliness of the bid submissions.
• Follow up with Business Development Directors to ensure that clinical study quotes are complete and answer their need.
• Assist with the preparation of Business Development presentations, when requested.
• Update CRM database, as needed, and ensure accuracy of departmental information.
• Act as an expert resource to internal and external customers.
• Participate in Proposals initiatives, when requested.
• Assist in preparation of departmental reports, as assigned.
• Perform all other related duties, as assigned.

Education and Experience

• Bachelor’s degree or equivalent in science, business, or marketing related discipline.
• 5 years customer service or related experience.
• Minimum of 1 or more years in a supervisory role.
• Experience in a contract research and/or research setting preferred.
• An equivalent combination of education and experience may be accepted as a satisfactory substitute for the specific education and experience listed above.

Skills and Ability

• Ability to perform calculations and manage budgets. Ability to apply mathematical concepts to budget management for clinical trials.  
• Ability to manage a team of Proposal Managers and Associates.
• Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or clinical research protocols. Ability to write reports and business correspondence. Ability to effectively present information and respond to questions from colleagues and clients.
• Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
• Must have a working knowledge of Microsoft Office applications including word processing, spreadsheets, and PowerPoint, as well as an aptitude for learning new database software quickly. SalesForce and SharePoint experience preferred.
• The noise level in the work environment is usually quiet.

Supervisory Responsibilities:   Manager

Physical Demands:

Remote

While performing the duties of this job, the occupant is regularly required to:

• Prolonged periods of sitting at a desk and working on a computer.
• Prolonged use of computer and headphones for conference calls.
• Communicate effectively via phone, video, and email.
• Use hands and fingers to operate a computer and other office equipment.

Travel Requirements:   Minimal

One Global Team

At LabConnect, we are proud to be one global team: united by our shared mission to advance clinical trials through innovation, agility, and collaboration. We believe that our people are our greatest asset, and we are committed to fostering a workplace that reflects our core values: People First, Quality Focused, Customer Centered, Technology Driven, and Accountability Always.

LabConnect is an Equal Opportunity Employer. We celebrate diversity and are dedicated to creating an inclusive environment for all employees. We do not discriminate based on race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), creed, national origin, age, disability, genetic information, veteran status, or any other legally protected status. We are committed to cultivating a workplace that is safe, equitable, and respectful for all. Together, as one global team, we strive to ensure that every individual has the opportunity to thrive and contribute to our shared success.

This job description should not be construed to imply that these requirements are the exclusive standards of the position. Incumbents will follow any other instructions and perform other related duties as may be required by their supervisor.  Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of the job.

Join our team and discover how your work can impact patients' lives around the world! 

Some of the Perks our LabConnectors Love:

• Financial Security (Base Pay, 401k Match and Possible Annual Bonus Eligibility) 
• Health Benefits beginning on date of hire
• PTO plan, plus 11 Paid Company Holidays, and 1 Day to Volunteer in your community 
• Short and Long-Term Disability, Life Insurance, and AD&D 
• We celebrate our differences, which enriches our culture! 

In addition to great perks and challenging work assignments, we invest in our people with career growth opportunities, globally. We believe in a friendly and collaborative environment with open lines of communication. While living out our values of People First, Quality Focused, Customer Centered, Technology Driven, and Accountability Always.

We are proud to be an Equal Employment Opportunity Employer and value the diversity of our workforce. We do not discriminate on the basis of race, gender, age, disability, religion, sexual orientation, or any other protected characteristic. To learn more about equal employment opportunity, please view the posters here: https://www.dol.gov/agencies/whd/posters

LabConnect also prioritizes the privacy and security of your personal data. All candidate information is handled in accordance with General Data Protection Regulation (GDPR). To learn more, please review our Privacy Notice on our website, by navigating to https://www.labconnect.com/

If you need assistance to complete your job application, search for a job opening, or submit an online application at LabConnect, please email [email protected] or call +1 (423) 722-3155.