Manager of IT Engineering

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Accountabilities:

• Lead the IT Engineering function as a player-coach, balancing hands-on technical execution with team leadership, prioritization, and operational excellence.
• Own identity and access management across platforms such as Okta and Google Workspace, ensuring secure, automated, and low-touch onboarding and offboarding workflows.
• Manage endpoint administration for a predominantly macOS fleet using MDM tools, maintaining compliance, security posture, and device reliability.
• Oversee SaaS administration, licensing, renewals, and access policies across core business tools to improve cost efficiency and governance.
• Drive IT operations performance, including service desk health, SLAs, queue management, and continuous improvement of support processes.
• Lead IT contributions to SOC 2 and ISO 27001 readiness, including audit evidence, access reviews, control testing, and documentation accuracy.
• Champion automation and AI-driven IT transformation, including scripting, internal tooling, and adoption of modern AI-enabled workflows.
• Ensure robust documentation, runbooks, and policies that enable scalable, repeatable, and audit-ready IT operations.

Requirements

The ideal candidate brings strong IT engineering expertise combined with leadership ability and a passion for automation and modern IT operations. You are comfortable working in distributed environments, building scalable systems, and improving employee experience through technology.

• 7+ years of experience in IT or IT engineering roles, with hands-on work across identity, endpoint management, and SaaS administration.
• Prior experience leading or mentoring teams in an IT or infrastructure environment.
• Strong hands-on experience with identity platforms such as Okta, Entra, or JumpCloud.
• Experience managing macOS device fleets using tools like Jamf, Kandji, or similar MDM solutions.
• Proficiency in Google Workspace, Slack, and Atlassian administration.
• Ability to script in Python, Bash, or Zsh, with a focus on automation over manual administration.
• Working knowledge of SOC 2 and ISO 27001 controls and audit processes.
• Strong communication skills and experience working in highly documented, remote-first environments.
• Demonstrated use of AI tools in daily work to improve IT workflows, automation, or support operations.

Benefits

• Remote-first work environment with flexibility across the United States (#LI-Remote)
• Competitive compensation aligned with senior IT leadership roles
• Comprehensive healthcare coverage, including medical, dental, and vision plans
• Flexible PTO and paid family leave
• Career growth opportunities in a fast-scaling, innovation-driven organization
• Strong focus on learning, development, and internal mobility
• Access to modern AI tools and cutting-edge IT practices
• Collaborative, mission-driven culture emphasizing innovation and ownership
• Additional perks such as employee referral bonuses and professional development support.

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How Jobgether works:

We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team.

We appreciate your interest and wish you the best!

 Why Apply Through Jobgether? 

Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time.

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