Manager, Health Care Consulting

The Manager, Health Care Consulting will work closely with firm leadership to manage and support consulting engagements and business development opportunities. The Manager must be able to effectively manage major engagements, business development projects and team members while maintaining excellent client rapport and developing value-add content to support client engagements. In addition, the Manager will work closely with peers and leadership to support and lead various internal initiatives to contribute to the ongoing success and development of the firm as a whole. The successful candidate must have in-depth knowledge of the health care environment and market issues at the federal, state and local level.
       

Responsibilities:      

• Manage and lead all aspects of consulting engagements, contracts and projects from scope definition to delivery, assuming responsibility for contract deliverables, project resourcing and budget management
• Responsible for oversight of multiple workstreams and/or all account workstreams, depending on scale. Responsible for ensuring project management and workstreams fulfill contractual and client expectation
• Pitch new, expanded, or major improvements to a service line as needed
• Build relationships with key executives and staff to ensure the success of the engagement(s), including maintenance of engagement through communication and project management/coordination to meet clients’ needs and exceed expectations
• Develop, update and disseminate knowledge documents related to areas of expertise
• Lead teams in execution one or more organizational initiatives to improve or develop targeted processes, systems or resources as part of ongoing internal infrastructure building and continuous quality improvement in response to strategic objectives, client and internal team member feedback

• Directly address and resolve operational risks with client peers; elevate strategic/political risks to account leadership. Drive after-action report outs and project close-out process
• Manage day-to-day work of teams; assign, prioritize and troubleshoot issues that impact team morale and performance. Motivate and engage internal team members at all levels; able to identify and grow talent within the firm
• Ensures team retention through active identification of team talents and interests, future growth paths for each team member, and active succession planning
• Maintain deep understanding of our firm's service lines/offerings and differentiating factors with regards to main competitors. Build tools for service line or technical area of expertise. Share expertise through trainings/discussions with our team, and content creation             
• Engage in the development of marketing materials (case studies, articles, white papers) and participate in industry or client panels, webinars or forums to demonstrate and feature our expertise and credibility in a given knowledge area or service line
• Represent the company, and client(s) as appropriate, at various professional networking, public relations and business development events
• Achieve assigned revenue target for Manager level, through a combination of new and expanded business
• Ensure compliance with all local, state and federal regulations and ethical standards, as well as COPE Health Solutions employee expectations
• Other duties as assigned

Qualifications:      

• At least 5 years of health care experience
• Health care consulting experience strongly preferred
• Master’s degree (MBA, MPH, MHA or similar degree) strongly preferred
• A strong understanding of the health care industry and its current trajectory

• Prior experience in at least one of the following areas strongly preferred:

Value-based Payment & Population Health Management      

• Experience in building networks for payors, Accountable Care Organizations (ACOs), Independent Practice Associations (IPAs) and health systems
• Experience with Managed Care Organizations and familiarity with developing and implementing Value Based Payment strategies
• Deep experience in Medicaid/Medicare policies and programs

• Prior experience in assessing health systems and programs to identify service gaps related to technology, data, resource utilization, and care interventions
• Experience guiding value-based care transformation planning and implementation

• Familiarity with Medicaid Managed Care and Medicare Advantage
• Strong customer drive and dedication to quality and success
• Excellent oral and written communication skills with an ability to share and synthesize knowledge
• Strong problem-solving, analytical and quantitative skills
• Ability to provide timely and effective feedback to project staff and team members
• Able to work collaboratively and effectively while handling multiple projects on various timelines in an extremely fast-paced environment
• Flexibility to work evenings and weekends as necessary

Benefits:      

As a firm passionate about health care, we’re deeply committed to the health and wellness of our own team members. We offer comprehensive, affordable insurance plans for our team and their families, and a host of other unique benefits, such as a yearly stipend for wellness-related activities, and a paid parental leave program. You can learn more about our benefits offerings here: https://copehealthsolutions.com/careers/why-cope-health-solutions/.      

What We Do:  COPE Health Solutions (CHS) is a national tech enabled services firm powering success in risk arrangements and development of the future workforce for payers and providers. Our team brings deep expertise, experience, proven tools, and processes to improve financial performance and quality outcomes for all types of payers and providers, de-risking the roadmap to advanced value-based payment.
 Our firm has expertise in all aspects of population health, strategy, delivery system development, payment systems reform, workforce development and population health management support services, including peerless analytics and performance improvement. We are driven by our passion to help transform health care delivery, align financial incentives to support population health management and build the workforce needed as health care moves to value-based care.
 COPE Health Solutions’ Analytics for Risk Contracting (ARC) Suite provides a powerful array of analytic and reporting tools designed to achieve optimal value and performance for organizations currently in or planning to move to risk-based arrangements. Leveraging our extensive, hands-on expertise in helping IPAs, ACOs and health systems achieve successful outcomes in risk contracts, our team of managed care experts draw insights from the analytic outputs that are tailored to each organization’s unique circumstances to interpret the data and recommend initiatives to help improve total cost and quality.

Our multidisciplinary team of health care experts provides our clients with the experience, capabilities, and tools needed to plan for, design, implement and support both the development and execution of strategy and developing solutions to some of the industry’s most complex problems. We partner with our clients through aligned mission and financial incentives to pursue performance excellence in a challenging and rapidly evolving health care environment.  

To Apply:      

To apply for this position or for more information about COPE Health Solutions, visit us at https://copehealthsolutions.com/careers/open-positions/.