Manager, Data + Community Insights

ABOUT THE MANAGER, DATA + COMMUNITY INSIGHTS

Reporting to the Senior Vice President, Impact and Learning, the Manager, Data + Community Insights will support Community Quarterback organizations across the country in systematically gathering the perspectives, insights, and experiences of residents' voices via surveys as an integral part of the data strategy at Purpose Built Communities alongside programmatic, administrative, and population-level data. Centering Residents is a core value and component of the Purpose Built Model of neighborhood transformation so it is important that the voice and perspectives of residents is prominent in our measurement framework. This role will partner with other Purpose Built staff members, particularly the Vice President of Narrative Strategy, and with local Community Quarterbacks to realize this important aspiration.

To meet that imperative, this role will guide Community Quarterback Organizations through participatory research processes while supporting the evolution of Purpose Built's survey tool to be more efficient and aligned with the Purpose Built Model. The Manager will serve as the primary point of contact for organizations implementing the survey, providing training, technical assistance, and facilitation support to help residents, Community Quarterbacks, and local leaders identify priorities and make data-informed decisions.

RESPONSIBILITIES

Survey Implementation and Support (40%)

·        Guide Community Quarterbacks through all facets of the survey administration process using a participatory research process that engages residents to survey their neighbors about their experiences and perceptions of the neighborhood

·        Utilize strong project management practices to ensure survey timelines, deliverables, and quality standards are met across multiple concurrent engagements

·        Collaborate with clients and community members to adapt survey processes to local contexts while maintaining alignment with Purpose Built's values

·        Partner with Community Quarterback staff to design and facilitate community meetings and trainings that center residents and the community in understanding findings and identifying priorities

Data Interpretation and Facilitation (40%)

·        Coordinate with data analysts to ensure survey data is processed, analyzed, and visualized in ways that are meaningful and accessible to community stakeholders

·        Manage production of deliverables (i.e. Tableau dashboards) and community-facing materials, ensuring they meet quality standards

·        Interpret data findings and translate technical results into accessible narratives for community members, nonprofit leaders, and diverse audiences

·        Design and facilitate community meetings and trainings that center residents and the community in understanding findings and identifying priorities

·        Partner with Purpose Built teammates to help Community Quarterbacks integrate findings and priorities into ongoing work and initiatives

·        Create spaces where data becomes a tool for community empowerment rather than an extractive exercise

Survey Tool Development and Improvement (20%)

·        Contribute to development and refinement of an updated Flourishing Neighborhoods Index, incorporating best research practices, lessons learned, and community feedback

·        Support design and implementation of pilot efforts testing new approaches and facilitation methods

·        Document successes, challenges, and lessons learned to inform continuous improvement

PREFERRED QUALIFICATIONS

Previous Experience

·        5-7 years of experience in community engagement, community organizing, participatory research, facilitation, or related fields

·        Demonstrated experience implementing resident-centered processes, including survey coordination and volunteer management

·        Proven track record facilitating community meetings and trainings with diverse participants

·        Experience translating research findings into accessible formats for residents and neighbors

·        Experience in community development, place-based initiatives, or nonprofit program work preferred

·        Experience advancing racial equity through community-engaged work, inclusive research practices, or equitable data and evaluation approaches

Skills and Abilities

Exceptional communication and interpersonal skills with ability to build trusting relationships with community members, Community Quarterback leaders, and other key stakeholders

·        Strong facilitation skills and ability to create inclusive spaces where all voices are heard and valued

·        Ability to make data and research approachable for non-technical audiences, translating complex concepts into language that empowers community action

·        Strong project management skills with the ability to manage multiple client engagements simultaneously and meet deadlines

·        Cultural humility and deep commitment to centering community voice, honoring resident expertise, and practicing equity-centered approaches

·        Collaborative mindset with ability to work effectively with technical experts while maintaining focus on community accessibility

·        Strong cross-functional collaboration skills with the ability to coordinate with colleagues supporting the same organizations to ensure cohesive guidance

·        Flexibility to work in dynamic, community-driven environments where plans shift based on local needs

Staff Attributes for All Roles at Purpose Built

·        Deep investment in Purpose Built's Core Values

·        Ardent commitment to a racial equity journey, personally, with Purpose Built and its Network

·        Exemplify a respected professional recognized for collaborating with others with a commitment to integrity, candor, and transparency

·        Lived or shared experiences with the people who call Purpose Built communities home is a plus

COMPENSATION AND BENEFITS

Purpose Built Communities offers a generous and comprehensive benefits package effective on the first day of employment for all full-time staff, which includes:

●       Options for fully paid or subsidized health insurance plans.

●       Subsidized dental and vision insurance plans.

●       401(k) retirement plan including an employer match contribution up to 4% of salary.

●  Cell phone reimbursement of $75 per month.

●       12 weeks of fully paid parental leave in connection with the birth or adoption of a child.

●       Fully-paid Life and Accidental Death and Dismemberment Insurance plan of $50,000.

●       17 days of PTO per year for employees in their first three years of service.  Annual PTO allotments increase with additional years of service up to 28 days of PTO at 15+ years of service.