Manager, Ballpark Entertainment

Job Details: Job Location: Fayetteville Woodpeckers - Fayetteville, NC, Salary Range: Undisclosed, About the Fayetteville Woodpeckers:

The Fayetteville Woodpeckers, Single-A affiliate of the Houston Astros, play at Segra Stadium and are committed to delivering exceptional fan experiences and supporting player development. With a strong connection to the community and a focus on creating memorable game-day experiences, the Woodpeckers continue to grow their presence in the region. As part of Diamond Baseball Holdings (DBH), the Woodpeckers are supported by a network of clubs focused on innovation, collaboration, and long-term success. DBH provides employees with opportunities for professional growth, development, and career advancement within a supportive and team-oriented environment.

About Diamond Baseball Holdings:

Diamond Baseball Holdings (DBH) is a one-of-a-kind sports and entertainment company that owns and operates an unmatched roster of Minor League Baseball clubs and premier venues in North America. We bring together baseball, must-see special events and community-driven experiences to create unforgettable moments for millions of fans each year. Across our stadiums and clubs, we're redefining what an amazing night out can be, from memorable outings built around America's pastime to immersive exhibition-style sporting events, innovative promotions, legendary concerts, cultural festivals, family entertainment and other unique experiences that bring people together.

With nearly 50 clubs and venues across the United States and Canada, DBH is home to some of the most beloved brands in MiLB, offering unique opportunities to build a career in sports, entertainment, hospitality and live events. Through our partnership with Major League Baseball, we help shape sponsorship, licensing and commercial opportunities that extend across all 120 MiLB markets, giving our teams the chance to make an impact on both a national and local level.

Whether you're joining one of our clubs or our back-office team, you'll be part of an organization that values creativity, collaboration and a shared commitment to delivering exceptional fan experiences while making a meaningful impact in the communities we serve.

Position Overview:
This role is responsible for helping plan, script, support, and execute all aspects of live production and entertainment within the ballpark footprint for Woodpeckers games and Special Events. This role partners with all departments in the organization to develop and execute run of show for games, promotions, and events with live production needs. The individual in this role will be responsible for supporting all the technical components of a live event (setup and execution) and serve as secondary contact for control room technology.

Essential Job Duties & Responsibilities:

Develop, script, and assist in execution of game elements consistent with department philosophy along with company values, vision, and mission.
Responsible for coordination with all departments in development of all Woodpeckers home game scripts, Public Address announcements, and in-game elements/promotions.
Support staff for all control room, video production setup, and scoreboard needs.
Responsible for creating & updating game to game templated features and content within Adobe Creative Suite (headshots, top 5 plays, etc.).
Manage/edit production videos, features, and game footage for internal and external distribution.
Hire, train, and supervise a production and promotional team, including the mascot schedule.
Work with marketing department, promo team, and associates to brainstorm, plan, and execute entertainment both in-game and on the concourse, fitting the nightly theme or promotion.
Brainstorm and execute between inning promotions that are entertaining, fresh, and family-friendly; assist in training and leading the promotion team.
Work with related departments to ensure game elements are scheduled, fully planned, and fulfilled from anthem performances to sponsorship reads.
Assist the department to shape the promotional calendar with exciting, engaging themes to bring new fans into the ballpark.
Work with a variety of vendors to book entertainment acts that enhance entertainment and drive ticket sales.
Manage production equipment and troubleshoot when necessary.
Partner with internal and external clients to fulfill game content distribution and organization.
The work schedule for this position will require frequent nights, weekends, holidays and all Woodpeckers home games. 
Complete special projects as assigned
Collaborate with the creative team to create content for social media and in-game elements
Team-based leadership/creative collaboration is a must
Other duties as assigned

Qualifications: Education and/or Experience & Skills

At least 2 years of experience managing live shows, preferably in the sports industry.
Knowledge of Daktronics video displays or comparable systems, including Show Control & DakStats.
Experience with technical directing live production, including camera switching, operating a 3Play replay system, and communicating with a team of camera operators. 
Expert knowledge of software packages including but not limited to Adobe Creative Suite, Click Effects, Shoflo, etc.
Must be highly creative, possess strong initiative and be detail-oriented.
Must be a part of the gameday entertainment and enjoy entertaining fans.
Strong copywriting instincts and proofreading skills.
Working knowledge of Microsoft Word, Excel, PowerPoint, Photoshop, and Premiere.
Must possess strong interpersonal skills with the ability to work closely with other departments and production staff.
Must be well organized, flexible and able to work in a live production and fast-paced environment.
High school diploma, or equivalent work/military experience preferred.

Work Environment:
Position will work in an office and stadium environment. The noise level is usually moderate but can be loud within the stadium environment. Must be able to work in all types of outdoor weather conditions and within a stadium environment.
 

Physical Demands:

While performing the duties of the job, the employee is regularly required to stand, sit, walk, reach, stoop, kneel, crouch or crawl, talk and hear.
Specific vision abilities required by this job include close and focused vision. 
Nature of position requires physical mobility and the ability to lift a minimum of 20 pounds.

Position Type and Expected Hours of Work:
Ability to work a flexible schedule, including; extended hours, evenings, weekends, and holidays. Must be able to work all Fayetteville Woodpeckers home games and be on standby availability for all Special Events.

 
Travel:
Travel is not expected in this role.
 

Other Duties:
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.