Manager

Job Details: Job Location: Maxs Tavern - Springfield, MA, Salary Range: $58000.00 - $60000.00Salary/year, Job Category: Restaurant - Food Service, RESTAURANT MANAGER – MAX’S TAVERN & MAX’S SWING LOUNGE, SPRINGFIELD, MA

Join the Max Hospitality Team!

Max’s Tavern and Max’s Swing Lounge, located inside the Basketball Hall of Fame in Springfield, MA, are seeking an experienced and driven full-time Restaurant Manager with open availability to join our leadership team. If you’re passionate about delivering exceptional food and drinks, leading a high-performing team, and creating a memorable guest experience in a dynamic, high-energy environment, we want to hear from you!

Max Hospitality is committed to providing an exceptional dining experience by offering high-quality food, creative menus, and attentive service. We are looking for individuals who are passionate about hospitality and eager to contribute to the success of our growing restaurant group.

Max’s Tavern offers elevated American fare in a relaxed, upscale-casual setting, while Max’s Swing Lounge provides an innovative indoor golf experience featuring cutting-edge simulators, inventive cocktails, and lounge-style small plates. The two venues share a kitchen and service team, delivering seamless and elevated dining experiences. The ideal candidate is composed, personable, and able to manage the high-energy environment while ensuring a top-notch guest experience. This is a full-time, salaried role with a 50-hour work week, scheduled as five days on and two days off.

Benefits:

Competitive Pay

Shift Meal & Monthly Dining Allowance for all locations

100% Employer Paid Disability

Flexible Scheduling

Opportunities for Growth and Advancement

401(k) with matching up to 4%

Health, Dental, and Vision Insurance

Paid Time Off & Paid Sick Time

Referral Program

Life, Accident, Critical Illness, & Pet Insurance

Career Development within the Max Hospitality Group

Responsibilities:

Ensure smooth daily operations and uphold company standards

Maintain food and beverage safety protocols and quality standards

Interact with guests in a friendly, efficient, and professional manner

Address guest concerns and resolve issues promptly with grace and professionalism

Manage daily cash handling, deposits, and opening/closing procedures

Lead weekly manager meetings and daily pre-meal meetings

Oversee third-party delivery systems and ensure accurate to-go orders

Collaborate with the GM/Managing Partner on staffing, scheduling, and performance management

Interview, hire, train, coach, and discipline staff as needed

Track sales, monitor costs, and contribute to driving overall business success

Build strong team morale and contribute to a positive work environment

Develop knowledge of the menu, allergens, repeat guests, and VIPs

Become ServSafe and TIPS certified within 90 days of hire

Qualifications: What We’re Looking For

Experience:

Minimum 2 years of management experience in a high-volume restaurant environment is REQUIRED

Experience with upscale-casual dining or bar/lounge environments is strongly preferred

Familiarity with Toast POS and OpenTable preferred

Strong background in guest service, staff development, and operational excellence

Skills and Qualities:

Creative, team-oriented, and passionate about hospitality

Strong verbal and written communication skills

High energy, organized, and detail-driven

Ability to work well under pressure and manage competing priorities

Professional demeanor with a hands-on leadership style

Knowledge of craft cocktails, beer, and upscale American fare is a plus

Diversity Creates a Healthy Atmosphere:

Max Hospitality is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

Applicants with criminal backgrounds are encouraged to apply.