Malay Over the Phone Interpreter

Benefits:

• Flexible schedule
• Opportunity for advancement
• Training & development

About Us

Global Impact Group LLC is a Service-Disabled Veteran-Owned Small Business (SDVOSB) and ISO 9001 / ISO 17100 certified provider of interpretation and translation services. We deliver secure, high-quality language access in 80+ languages for USCIS and other federal agencies.

We are seeking Malay Over-the-Phone Interpreters (OPI) to support our USCIS contract. Malay, a Dravidian language spoken in Kerala, India, is a priority South Asian language frequently required in immigration and asylum cases.

Responsibilities

• Provide real-time Malay ↔ English telephonic interpretation for USCIS officers, applicants, and stakeholders.
• Interpret accurately and impartially in immigration, legal, and administrative contexts.
• Maintain strict confidentiality and comply with USCIS/DHS interpreter standards.
• Handle both scheduled assignments and urgent/surge requests.
• Participate in training, compliance refreshers, and QA reviews.

Qualifications

• Native or near-native fluency in Malay and English.
• 2+ years of professional interpreting experience (immigration, community, legal, healthcare, or government preferred).
• Knowledge of interpreter ethics, confidentiality, and cultural sensitivity.
• Excellent telephone communication skills; ability to remain accurate under pressure.
• Must be a U.S. Citizen or permanent resident eligible for Tier 3/Tier 5 clearance.

Compensation & Benefits

• Competitive pay: $25–30/hour (rare-language premium available).
• Remote work with secure USCIS-approved systems.
• Paid training and professional development.
• Steady assignments under a federal contract.
• Career advancement opportunities in quality assurance or linguist leadership.

How to Apply

Submit:

1. Resume / CV highlighting Malay interpreting experience.
2. Any certifications (court, medical, community, or ATA interpreting credentials preferred).
3. Availability for full-time or contractor roles.

 Apply at: [email protected]
 Subject line: Malay OPI Interpreter Application – USCIS Contract

This is a remote position.