Maintenance Technician (2336)

Job DetailsJob Location: Josephs Dream - Bedford, VA 24523Job Title: Maintenance Technician

Department: Compliance

Reports To: Property Manager

Schedule: Full-Time, 40 hours per week (Joseph's Dream & Liberty Manor), $23/hour

Benefits:

Competitive benefits include:

Health Insurance – Employee portion of $97.50 per pay period
Dental & Vision Insurance – 100% paid by Metropolitan Property Management
Term Life, Short-Term Disability, Long-Term Disability, Critical Illness, Accident, and Hospital Indemnity Insurance – 100% paid by Metropolitan Property Management
401(k) Retirement Plan – 100% employer match up to 7%
Paid Time Off (PTO) Plan
Exceptional Employee Recognition Program
Paid Holidays – 30 days annually, including a paid day off for your birthday

Our Mission:

The combined mission of Metropolitan Housing and CDC and Metropolitan Property Management is to improve the overall quality of life for low to moderate income persons through comprehensive systematic and sustainable management efforts. With the attainable goal of helping people help themselves, we strive to ensure safe and affordable housing to our clients by providing the highest standards of professionalism, competence, and integrity, thereby helping them maintain their dignity. Our efforts are founded in faith-driven empowerment.

Position Summary:

The Maintenance Technician is responsible for performing a variety of skilled maintenance tasks to ensure the safety, functionality, and appearance of assigned properties. This position requires proficiency in general maintenance, repair, and preventive work involving carpentry, plumbing, electrical systems, and HVAC support. The Maintenance Technician works closely with the Property Manager to ensure resident satisfaction, code compliance, and the efficient operation of all building systems.

Essential Functions:

General Maintenance and Repairs

Perform daily maintenance tasks, including lighting, ceiling tile replacement, and emergency/on-call repairs.
Conduct painting and surface preparation for units, including minor drywall, plaster, and sheetrock repairs.
Provide locksmith services for routine and emergency needs.
Execute carpentry work such as hanging doors, installing windows, repairing flooring, and maintaining cabinetry, gutters, and downspouts.
Complete minor plumbing repairs (non-licensed), including fixing leaks, repairing faucets, replacing flush valves, and clearing drains.
Conduct basic electrical repairs, inspections, and installations of light fixtures, outlets, and appliances.
Maintain proficiency with a wide range of tools, both powered and manual.

Preventive Maintenance and Inspections

Perform monthly unit maintenance: air filter changes, smoke detector battery checks, fire extinguisher inspections, and visual assessments for lease violations.
Conduct quarterly unit inspections (January, April, July, and October) in accordance with the Maintenance Policy & Procedure Manual.
Participate in NSPIRE inspections and pre-inspection preparations, performing or coordinating necessary repairs.

Property Operations and Turnovers

Complete unit turnover repairs and cleaning to restore move-in readiness.
Respond promptly to work orders and service requests as assigned by the Property Manager.
Assist in collecting and depositing monthly rent payments when requested in the absence of the Property Manager.
Utilize the Maintenance Technician Priority List to guide daily responsibilities and ensure efficiency.

Administrative and Safety Responsibilities

Document maintenance activities and communicate status updates to the Property Manager.
Maintain compliance with OSHA laws and safety protocols.
Report hazardous conditions, property damage, or safety risks immediately.
Provide 24-hour on-call maintenance coverage on a rotating basis.
Perform other duties as assigned.

QualificationsQualifications:

Required:

Valid driver’s license.
Ability to lift and move items exceeding 75 lbs.
Strong problem-solving skills and attention to detail.
Excellent communication and customer service abilities.
Ability to work independently while collaborating effectively within a team.
Mechanical aptitude and hands-on experience in multiple areas of property maintenance.
Knowledge of and adherence to OSHA safety regulations.

Preferred:

Previous experience in property management or multifamily housing maintenance.
Proficiency in Microsoft Office applications and the ability to learn new software.
Demonstrated ability to organize work efficiently and maintain accurate maintenance records.

Physical Demands

This position is highly active and requires regular standing, walking, bending, kneeling, stooping, crawling, climbing, and lifting. The Maintenance Technician must have the physical ability to perform repairs in confined spaces, at heights, or outdoors in various weather conditions. Specific visual abilities include close, distance, and peripheral vision, depth perception, and the ability to adjust focus.

Core Competencies:

Technical Proficiency – Demonstrates strong mechanical aptitude and knowledge of building systems, including electrical, plumbing, carpentry, and HVAC.
Problem-Solving and Analytical Thinking – Diagnoses maintenance issues accurately and applies effective solutions to ensure safety, functionality, and efficiency.
Attention to Detail – Ensures repairs and maintenance tasks are completed thoroughly, neatly, and in compliance with company and regulatory standards.
Customer Service Orientation – Interacts courteously and professionally with residents, vendors, and team members while addressing maintenance concerns promptly.
Time Management – Prioritizes multiple work orders, inspections, and emergencies efficiently to meet operational deadlines.
Safety and Compliance – Follows OSHA standards and company safety procedures; maintains a clean, hazard-free work environment.
Dependability and Accountability – Demonstrates reliability by responding to work orders, emergencies, and on-call duties with consistency and professionalism.
Team Collaboration – Works cooperatively with Property Managers, Maintenance staff, and vendors to support property operations and achieve shared goals.
Adaptability – Adjusts effectively to changing priorities, emergencies, and varying property maintenance needs.
Communication – Clearly documents maintenance activities and communicates effectively with supervisors, residents, and other staff regarding property issues and resolutions.